Practice Manager – Accounting Firm

• Practice Manager
• Sydney CBD
• Full-time | Permanent
• Up to $120,000 package, negotiable based on experience

A respected and people-focused accounting firm is seeking an experienced Practice Manager to take ownership of its internal operations and play a key role in supporting the team’s ongoing success.

This is a broad and rewarding role where you'll have the autonomy to make improvements, drive efficiency, and work closely with a collaborative leadership team. You’ll be across everything from practice systems and compliance to team support and client coordination — all within a high-trust, professional environment.

Key Responsibilities

• Manage daily operations using Karbon and Xero Practice Manager (XPM)
• Oversee ATO correspondence and ensure timely document lodgements
• Administer ASIC compliance and maintain corporate registers via NowInfinity
• Coordinate client onboarding, annual engagement letters, and service agreements using Ignition
• Draft and manage professional client communications and documentation
• Monitor internal workflows and optimise practice systems for efficiency
• Liaise with ATO, ASIC, and external providers on behalf of clients and the team
• Work closely with the accounting and tax teams to ensure seamless internal operations
• Train staff on systems and workflows, including Karbon, Ignition, and compliance processes
• Lead the end-to-end onboarding process for new employees
• Prepare induction materials, schedule sessions, and support new starters during transition
• Oversee building maintenance, office assets, insurances, and compliance licences
• Ensure smooth day-to-day functioning of the office environment
• Provide training, ensure best practice usage, and liaise with software providers on updates and support

About You

• Extensive experience in a similar Practice Manager, Operations Manager or Senior Admin role within an accounting firm
• Confident managing compliance, workflows, and multiple software platforms
• Energetic, solutions-focused, and driven — you take initiative, adapt quickly, and bring a positive presence to the team
• Proficient in Xero and Karbon.
• Strong written and verbal communication skills
• Highly organised, proactive, and confident working independently
• A team player who values culture, quality, and continuous improvement

What’s on offer

• Competitive salary offered, depending on experience
• Opportunity to step into a central leadership role within a stable, forward-thinking firm
• Be trusted to make real operational improvements and support a strong, positive team
• Flexible work environment with a commitment to staff wellbeing and growth

To explore this opportunity in more detail, please apply now or send your resume to [email protected] for a confidential discussion.