About Us

We are an award-winning Accounting & Business Advisory firm based in Gregory Hills. We exist to help business owners build better businesses. We are driven by technology & innovation and we are always challenging the status quo!

We put our values first. Our values being:
Teamwork – always celebrate each other’s success, help one another, and have fun!
Innovation – continue to learn, embrace change and never be afraid to challenge the status quo
Excellence – we take pride in what we do, and we are allergic to mediocrity
Ownership – we manage our relationships, and we are always honest.

About the Role

We require an outstanding Practice Manager be responsible for all the operational, information technology and general administrative functions of the business. Providing support to the business owners in performance management, profitability objectives and delivery of exceptional client service.

We are looking for someone who is supportive and has strong attention to detail. Someone who will work collaboratively with the team and can analyse problems, design and implement practical solutions and manage projects for quality and profitability.

This is a great opportunity for a welcoming, friendly, well-presented, and motivated senior administrator to enhance their career in an established & progressive accounting firm.

Key responsibilities will include but are not limited to:

Management of Administration team

Office management

Email management

Project management

Solving complex business problems

Maintain office standards and procedures and update/introduce new procedures as required

Train new office team members

Organise inductions for new team members

Client account management

Maintain the ATO Lodgement program for the business

Liaising with the ATO

Electronic lodgement of documents

Managing ASIC matters for a broad range of companies

Ordering companies, trusts and superannuation funds online

Manage the following tasks assigned to the administration team:

Preparation of covering letters and electronic delivery of financial statements and Income Tax Returns for business clients

Invoicing

Management of client correspondence and client documents

Monitoring workflows in/out

Maintaining up to date data in CRM and practice management systems

Document and billing management

Answering and directing calls

Managing diaries

Organising external appointments

Ensuring all clients enquiries are dealt with promptly and efficiently

Other administrative tasks as required

What We Will Do for You

At Fitzpatrick + Robinson we love to see our team learn & develop. We will help you build your role and train you in all tasks that are required for you to succeed in our business.

We focus on culture and team building

We have a supportive and welcoming team

We offer a half day every Friday!

We are passionate about supporting charities

We have an attractive, brand new office space surrounded by bars, cafes and restaurants

We are always finding better ways to do things and embrace changes in technology

We are a progressive firm and are always open to new ideas

We enjoy team lunches, team outings, and a little bit of friendly competition!

About You

The successful applicant will have the following:

• Excellent communication skills both verbal and written

• Excellent customer service

• A proactive team player with a positive attitude

• A technology-based outlook

• Excellent attention to detail and accuracy

• MS Office skills

Your high level administrative and customer service skills are what we need! We are looking for a passionate team player

If this sounds like you, don't wait! Interested applicants can forward their resume and covering letter by clicking on the apply now button.