Laser Plumbing Newcastle is not your average plumbing company. We're an award-winning, dynamic team known for our commitment to quality, safety, and outstanding customer service. Backed by strong leadership and a clear vision, we aim to be the most outstanding licensed trade business in the Hunter region — favoured by clients, suppliers, and employees alike.

We’re seeking an experienced and motivated Administration Coordinator to join our busy and growing team. This is a key position for someone fabulous — someone who thrives in a fast-paced environment, keeps the wheels turning, and knows how to bring calm to the chaos.

Why Laser Plumbing Newcastle?

We’re totally dependable — just ask our clients.

We offer a supportive team culture with opportunities for growth and development.

We don’t just talk values — we live them. Loyalty, consistency, efficiency, and total dependability drive everything we do.

We take pride in investing in our people, our systems, and our future.

Enjoy a range of perks including team celebrations, recognition programs, awards, social events, incentives, and plenty of other benefits

Primary Purpose of the Role

As our Administration Coordinator, you'll play a vital role in supporting smooth day-to-day operations. From job workflow and financial processing to compliance oversight and equipment coordination — you’ll help ensure everything runs like a well-oiled machine.

Key Responsibilities (include but are not limited to):

Workflow Management

Oversee job workflows in collaboration with the Scheduling Coordinator and technicians

Raise jobs and quotes, manage purchase orders and job entries using LaserPro

Ensure all documentation, inductions, and access forms are completed before jobs commence

Act as a secondary point of contact for incoming calls and email correspondence

Accounts & Financial Administration

Assist with accounts payable/receivable, invoicing, reconciliations

Transfer invoices and purchases into Xero and monitor financial accuracy

Follow up on discrepancies and maintain precise records

Compliance & Quality

Maintain up-to-date compliance registers (incidents, complaints, subcontractor documentation, staff training)

Ensure team adherence to WHS, environmental and quality standards

Attend relevant training and contribute to a culture of safety and continuous improvement

Office Operations & Equipment Oversight

Manage office supplies, maintenance, and general upkeep

Oversee equipment and vehicle registers, servicing, registration, and calibration

Maintain structured filing, scanning, and database systems

Assist with social media content and communications as needed

Additional Duties

Handle incoming payments and digital platform submissions

Attend and help facilitate key client meetings when required

Assist with ad hoc administrative and scheduling tasks

About You – Our Ideal Candidate:

At least 2 years' experience in an administrative role

Relevant qualifications in Business Administration highly regarded

Proficiency in Microsoft Office (especially Excel and Word)

Experience with workflow and finance systems (Simpro and Xero preferred)

Organised, proactive, and adaptable — you get things done

Strong communication skills and the ability to build rapport across the board

High attention to detail and a strong sense of accountability

A working knowledge of WHS, environmental, and quality systems

This is a full-time, permanent role — and a fantastic opportunity to grow with a business that’s as committed to its team as it is to its clients.

If you’re ready to step into a role where your contribution will be seen, valued, and celebrated, apply now — we’d love to meet you.