Come and work in a modern, friendly, family-owned cellar door at Chandler’s Hill, just 30 minutes from the CBD.

In this role at the Main & Cherry Cellar Door, you will be part of a dynamic, supportive team and can enjoy sweeping views across the lawns to the ocean as you serve and sell a range of delicious wines and food to guests. Our very busy and vibrant cellar door operates five days a week, including weekends and public holidays. If you have a passion for wine, a friendly disposition and a great attitude, this could be the role for you.

The Basics:

You will support the Cellar Door Manager in the running of our Cellar Door, including wine tastings and retail wine sales.

This role is a hands-on customer service position, with most of your time spent engaging with customers, being the face of the brand and leading staff.

Key Responsibilities:

Supporting the Cellar Door Manager, including leadership of the cellar door and staff team in their absence

Working approx 20-25 hours/week, across a five day roster, including weekends and public holidays

Meeting KPI’s set by management

Implement strategies to build the wine club

Driving wine sales in line with monthly and annual targets

Conducting wine tastings and wine flights to individuals, groups and trade visitors

Sales and promotion of our wine club, called the Cherry Club

Managing and organising events and functions from their initial enquiry, through managing the day and follow up

Assisting with new staff training when required

Stock control, including occasional ordering and receiving of goods

Assisting management with the development and implementation of sales strategies

You will bring:

At least 3-5 years of hospitality experience

A current RSA

Punctuality, good time keeping and time management

The ability to create amazing guest experiences and put guests first

A passion for wine and a strong desire to share your enthusiasm with customers and staff

Extensive wine knowledge, including wines of the world and wine making processes

The ability to make coffee to a high standard and carry three plates

Strong communication skills with both customers and staff

Event management background preferred

Self-motivation

The ability to close a sale

Proven planning and problem solving skills, including conflict resolution

Organised attention to detail and a "can do" attitude.

Computer literacy, including working knowledge of Outlook, Word, Excel, and NowBookIt reservations systems

Knowledge of the Lightspeed POS system

A good grasp of social media

The ability to operate Apple devices with confidence and ease.

Benefits:

No late evening work required.

Option to work alternate weekends, maintaining work/life balance.

Staff discount on our range of wines and beers.

Work within a fun, happy and supportive staff environment.

Possible part-time employment progression for the right candidate.