Join us as Assistant Manager at the New Squires Loft Cairns!

At Squires Loft, we’ve been serving up legendary food and creating unforgettable experiences for over 30 years. Known for our mouth-watering steaks, tender ribs, and outstanding service, we’ve built a reputation across Australia with our 15 Restaurants. We’re now bringing our iconic brand to Cairns! We’re looking for a passionate and driven Assistant Manager to help lead our team and deliver an outstanding dining experience at our new restaurant located at Cairn’s most visited tourist attraction, the Cairns Aquarium.

This is your chance to step into a full-time leadership role where you’ll coach and develop an incredible team, manage the day-to-day operations, and contribute to the overall success of our restaurant. If you're an experienced leader with a passion for hospitality, we want you to join us and be part of something truly special!

What’s in it for you?

Lead from the Front: Take on a key leadership role where you can further develop your skills, inspire your team, and make a real impact on the guest experience.

Competitive Pay: Attractive salary with performance-based incentives that recognise your hard work and leadership.

Continuous Learning: Access ongoing training and development to help you grow your career and succeed in this dynamic role.

Vibrant Work Culture: Work with a passionate, motivated team in an exciting environment that’s always buzzing with energy.

Career Growth: As we expand, you’ll have endless opportunities to grow and progress within a respected hospitality group.

Who We’re Looking For:

You’re a natural leader who thrives in a fast-paced, guest-focused environment. You’ve got previous experience in managing and developing teams, and you know how to balance operational excellence with exceptional customer service. You’re organised, proactive, and ready to take on a challenge while helping others shine. If you’re passionate about hospitality and want to make a real difference in a fantastic new venue, this is the role for you!

Ready to Lead?

If you’re excited about this opportunity and ready to make your mark, apply today by sending your resume and cover letter to [email protected]. We can’t wait to meet you and have you help us create something unforgettable in Cairns!

Assistant Manager – at Squires Loft Cairns Aquarium

Position Overview:
As an Assistant Manager at Squires Loft, you’ll be responsible for supporting the Front of House team, overseeing day-to-day operations, and ensuring that every guest has an exceptional experience. You’ll work closely with the Restaurant Manager to ensure smooth service flow, manage staff, and help with the administrative duties that keep the restaurant running efficiently.

Key Responsibilities:

Team Leadership: Support and guide floor staff to ensure smooth operations. Assist in the recruitment, training, and ongoing development of team members and 1-on-1s.

Shift Management: Oversee day-to-day service, ensuring all staff are performing their roles efficiently and to the required standard.

Customer Service Excellence: Lead by example in delivering excellent customer service, ensuring that guests are happy, satisfied, and receive an exceptional experience.

Operational Management: Help manage opening and closing procedures, ensure inventory and stock are accounted for, and ensure cleanliness and organisation of the restaurant.

Cash Handling & POS Management: Oversee the operation of the POS system and ensure all transactions are accurately processed. Handle cash and reconcile tills at the end of the shift.

Event Coordination: Assist in planning and executing functions or special events, ensuring the team delivers exceptional service and operations run smoothly.

Health & Safety Compliance: Ensure that all staff adhere to health, safety, and food hygiene regulations, creating a safe and clean environment for both staff and guests.

Problem-Solving: Handle customer complaints or concerns quickly and effectively, maintaining a calm and positive approach in high-pressure situations.

Reporting & Administration: Assist with administrative tasks, including staff rosters, stock control, and daily operational reports.

Benefits:

Competitive Salary & Incentives

Training & Development

Career Growth

Exclusive Discounts & Perks