Job Title: NDIS Specialist Support Coordinator

Job Type: Full-time

Salary: 65K to 80K plus super

Overview

St Albans Home Caring is seeking a passionate individual to join our team as a NDIS Specialist Support Coordinator. The successful candidate will be responsible for delivering Level 2 and Level 3 Support Coordination and/or Therapeutic services to clients and their families. You will assist participants in reaching their goals, ensuring their supports are effective, and addressing various life challenges, such as health concerns or changes in circumstances. A solid understanding of complex issues, including medical conditions, homelessness, domestic violence, and the justice system, is essential. This position offers a chance for a driven individual to demonstrate their abilities in strategic thinking and planning skills. This role is ideal for someone who is bilingual that speaks both Vietnamese and English as majority of our clients are Vietnamese.

Key Responsibilities:

Collaborate with NDIS participants, families, and other stakeholders to implement, monitor, and review NDIS plans.

Facilitate the implementation of all supports outlined in the NDIS plan, including informal, mainstream, community, and funded supports.

Connect participants with both formal and informal supports to improve their overall quality of life.

Conduct and focuses on managing participant’s risks or crisis situations, identify and implement strategies to mitigate risks and support client’s needs to meet their goals.

Collaborate with service providers in the wider community to develop a network and ensure comprehensive care options for clients.

Maintain accurate and up-to-date client records, ensuring confidentiality and professionalism.

Work autonomously and as part of a small team, taking responsibility for assigned tasks and actively contributing to team meetings and planning sessions.

Qualifications and Skills:

Tertiary level qualifications in a relevant discipline (e.g. Disability, Individual Support, Community Services, Mental Health) or extensive/relevant experience in case management, counselling and or case work with families or people with a disability

Minimum 1 year experience in one or more of: Support Coordination, Support Connection, Local Area Coordination, NDIA Planning, Mental Health, Welfare worker, Counsellor, or Psychologist

Social Work, Mental Health Professional or Occupational Therapist are encouraged to apply.

Demonstrated experience in the documentation of individual plans, risk management, incidents, daily case notes, staff reviews, performance management plans and reporting.

AHPRA Registered Nurse with current registration status is preferred but not essential.

Strong organizational and time management skills, with the ability to multitask and prioritize.

Excellent communication skills, both written and verbal, with the ability to effectively engage with clients and service providers.

Proficient in using various software applications, such as Microsoft Office suite and database management systems.

Benefits:

Ongoing training and development opportunities to enhance skills and knowledge.

Supportive and collaborative work environment with a focus on teamwork and professional growth.

Competitive salary and opportunities for career advancement within a growing organization.

If you are a motivated individual with a genuine passion for making a difference in the lives of others, we would love to hear from you. Please submit your application to [email protected] or call Leanne Nguyen on 0467 256 021 for a confidential discussion. Successful candidates will be contacted for an interview.

About Us

At St Albans Home Caring, we prioritize building strong relationships with our clients based on trust, respect, and open communication. We take the time to listen and understand their concerns and preferences, ensuring that our services align with their values and preferences. Our team is compassionate and empathetic, striving to create a safe and nurturing environment where clients feel supported and valued. Our team undergoes regular training and professional development to enhance their skills and knowledge, enabling them to deliver the highest quality of care and support.