An attractive salary package ($60,000 – $65,000 per year).

Job security working for a large, established company.

Friendly work environment with long term career prospects.

About Us

Southern Star Windows & Doors is an Australian business specialising in the manufacture of quality timber and aluminium windows and doors.

Southern Star Windows & Doors includes:

Southern Star Aluminium Windows & Doors.

Canterbury Timber Windows & Doors.

Southern Star Glass.

We are one of the largest window and door manufacturers in Australia and we need new staff to expand.

About the Job

We're looking for a motivated, customer-oriented Service Coordinator based at our Edinburgh Park branch. The primary function of this role is to coordinate our Adelaide service department and service technicians to ensure high quality aftersales customer service and product.

Reporting to the Service Manager, this varied role would suit a well organised, competent, and energetic person.

Key objectives of the role are to:

Contact customers to confirm job availability and confirm service dates. Follow upon customer queries via email, phone, or text.

Raise and maintain service documents with the latest job information.

Schedule, book and allocate jobs to service technicians.

Contacts customers to confirm job availability and confirm service dates. Follow up on customer queries via email, phone, or text.

Raise purchase requisitions and orders for service jobs.

Liaise with subcontractors for outsourced work.

Update and manage the service database.

Respond to inquiries from internal departments.

Other service works as required.

About You

We are looking for applicants who have:

1-3 years’ experience in a similar role (ideally).

A current driver's license.

Great time management skills.

Strong attention to detail.

The ability to work autonomously.

Excellent customer service, communication, and time management skills.

The ability to work well in a team environment.

Previous experience with windows, doors or glass or any prior experience with the construction industry will be an advantage.

Benefits of Working With Us

38 hours per week (9am - 5pm)

An attractive salary package ($60,000 – $65,000 per year).

Job security working for a large, established company.

Flexible work hours.

Fantastic culture with tight knit team.

Excellent discounts on our range of products.

Career growth and progression opportunities.

Full support and on the job training.

If this sounds like you, please apply now.

For more information about Southern Star Windows & Doors, visit our website at www.southernstarwindows.com.au