🚀 Join Freedom Capital Finance as a Hybrid Customer Service & Settlements Officer!

Location: Barangaroo, Sydney

Type: Full-Time

Start Date: Immediate

At Freedom Capital Finance, we're not just another finance company—we're a dynamic, fast-growing team that's redefining the asset finance landscape in Australia. Founded in 2020 by Andrew Neofytou, we've quickly become one of the nation's leading asset finance specialists, helping individuals and businesses achieve their dreams by securing finance for cars, boats, bikes, caravans, business vehicles, and personal loans.

🌟 Why You'll Love Working With Us

Vibrant Culture: We believe work should be fun! Our team thrives in a high-energy environment where collaboration, laughter, and celebrating wins are part of our daily routine.

Financial Rewards: Enjoy a competitive salary with performance-based bonuses. Your success directly contributes to your earnings.

Personal Growth: We invest in our people. From day one, you'll receive coaching, mentoring, and opportunities for professional development.

Prime Location: Our office is situated in the heart of Sydney, offering easy access to public transport.

Work-Life Balance: We understand the importance of flexibility. While we value dedication, we also ensure you have time to enjoy life outside of work.

🛠️ Your Role

As a Hybrid Customer Service & Settlements Officer, you'll be the linchpin in our operations, ensuring our clients have a seamless experience from application to settlement.

Key Responsibilities:

Client Engagement: Build and maintain strong relationships with clients, guiding them through the finance application process with clarity and enthusiasm.

Application Management: Ensure all finance applications are processed promptly, with meticulous attention to detail, enabling swift underwriting assessments and lender submissions.

Problem Solving: Address and overcome client objections, providing solutions that meet their financial needs.

Collaboration: Work closely with dealerships, lenders, and internal teams to facilitate smooth settlements.

Communication: Handle inbound and outbound calls, SMS, and emails, keeping clients informed and engaged throughout their journey.

Weekend Support: Be available on Saturdays and responsive to inquiries on Sundays to finalize deals and facilitate same-weekend settlements.

🎯 What We're Looking For

Sales Enthusiast: You have a passion for closing deals and turning approvals into results.

Industry Experience: Background in dealership finance, vehicle finance, or sales is highly regarded.

Customer-Centric: Exceptional communication skills and the ability to build rapport with clients.

Detail-Oriented: A keen eye for accuracy to ensure smooth and seamless settlements.

Proactive Attitude: You thrive in a fast-paced environment and are driven by results.

Flexible Schedule: Willingness to adapt to non-traditional hours, including weekends, to meet client needs.

📈 Career Path

At Freedom Capital Finance, we recognize and reward talent. As you grow in your role, opportunities for advancement into senior positions are available, allowing you to shape your career trajectory within our expanding organization.

Ready to make a real impact in a company that values your contributions and supports your growth? Apply now and become a part of our exciting journey!