Medical Receptionist (Permanent, Part-Time opportunity)

Location: Onsite role at Ringwood, Melbourne.
Job Type: Permanent, Part-Time (15 hours/week between Monday to Friday)

Exciting Opportunity to Join Ringwood Clinic!
SS Human Resources is partnering with Physio Clinic to find a Medical Receptionist who is motivated, organized, and passionate about providing outstanding customer service. This part-time position offers an excellent opportunity to be part of a supportive and professional healthcare team.

More than 15 years of experience in physiotherapy services, our client has been dedicated to helping the community with expert care and personalized treatments.

Who we are:

Our client team are skilled physiotherapists, committed to delivering personalized care tailored to customer unique needs. Their extensive experience in the field allows them to utilize the latest evidence-based practices, ensuring effective treatment for a wide range of conditions.

Key Responsibilities:

Managing reception calls, appointment bookings, cancellations, and confirmations

Billing, banking reconciliation, and referral management

Maintaining accurate patient records and providing high-level service

Supporting practitioners with clerical tasks and waitlist management

Handling patient feedback and escalating concerns as needed

Participating in marketing, client engagement, and business management activities

Coordinating office supplies and clinic stock

Maintaining cleanliness of the clinic, including reception and treatment rooms

Assisting in onboarding and training new administrative staff

Occasional weekend shifts may be required

Key Requirements:

Previous experience in a medical reception or healthcare administration role (specialist or GP clinic preferred)

Strong computer skills including MS Office

Excellent written and verbal communication skills

Outstanding time management and prioritisation skills

Ability to work independently and collaboratively

A proactive attitude with a strong commitment to customer service

Tertiary qualifications in a relevant field (preferred)

Experience with Cliniko Software, EftPos, and Hicaps

Strong communication skills, with the ability to build rapport with patients

Organized, proactive, and excellent time management abilities

What We Offer:

A supportive and inclusive workplace culture

A dynamic, professional healthcare team to work with

Permanent part-time position (Monday to Friday with occasional weekend work)

Genuine opportunity to step into a Team Leader role as the clinic continues to grow

If you’re a skilled Medical Receptionist looking for a rewarding role in a thriving clinic, apply today!

How to Apply:
Please apply directly via Seek or email your resume and cover letter to [email protected]

Applications should include resume and a cover letter detailing your suitability for the role, including your ability to fulfil the key responsibilities and requirements as to why you would be a great addition to our team.

Phone screening and interviews will occur prior to the closing date of this advertisement. Candidates interested in this position are encouraged to apply directly to this advertisement.

As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidate - this will include working rights, national police check and covid vaccination proof. We will provide further updates as you progress through our recruitment process. We are committed to provide response to each applicant, irrespective of the decision.