Sue’s Home Care Nursing Service is seeking a Registered Nurse (RN) or Endorsed Enrolled Nurse (EEN) to join our dedicated team as a Clinical & Scheduling Coordinator. In this pivotal role, you will collaborate closely with the Scheduling and Clinical Support Managers to maintain optimal staff scheduling and provide clinical guidance and support to both our clients and care staff.

This casual position offers 36 hours per week and includes participation in the after-hours on-call roster.

Key Responsibilities

Scheduling & Coordination:

Maintain accurate, up-to-date staff and client shift schedules.

Manage emergency schedule changes swiftly and communicate updates clearly.

Match staff qualifications, skills, and personalities to meet client needs.

Record and update all shift schedules and staff assignments meticulously.

Clinical & Administrative Support:

Conduct thorough client health assessments and develop tailored care plans.

Provide clinical advice and guidance to staff and clients as required.

Assist with recruiting, onboarding, and keeping precise staff records.

Collaborate closely with the Operations Manager and the Scheduling/Clinical Management team to ensure smooth day-to-day operations.

After-Hours On-Call Duties

This role includes participation in an after-hours on-call roster, providing essential support outside of regular business hours. Responsibilities include:

Responding promptly to urgent client care needs or concerns.

Addressing staffing issues, such as last-minute shift cancellations or replacements.

Providing clinical guidance and decision-making support for care staff managing emergencies.

Ensuring that all after-hours incidents and actions are documented and reported to the management team the following day.

On-call duties are shared on a rotating basis with other team members to ensure a balanced workload.