About the Role
The Business Improvement Lead is an exciting, permanent, full-time position that aligns directly with Council's organisational priority of Business Improvement. The position will implement and drive Council's Service Review Program through supporting the organisation to understand and use Business improvement tools and methodologies while promoting and developing a culture of continuous improvement.

Reporting directly to the Manager - Corporate Performance & Reporting, our ideal applicant will be passionate about Business Improvement and drive culture change through:

• Development, implementation and reinforcement of the organisation's vision, values and culture
• Leading cross-organisational projects and initiatives including defining project scope, collecting, measuring and analysing data and determining solutions
• Consulting with subject matter experts and key stakeholders to deliver Service Reviews and continuous improvement projects across Council
• Supporting the organisation to understand and use business improvement tools and methodologies promoting a culture of continuous improvement

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

About You
To be successful in the position, you will have:

• Tertiary qualifications in Business Improvement related field such as Business Management, Commerce, and Economics; and/or extensive demonstrated experience implementing business improvement principles and methodologies.
• Demonstrated success in guiding and coaching others promoting continuous learning and actively seeking solutions for workplace improvement.
• Demonstrated ability to foster collaboration and information exchange within and across work groups in the delivery of outcomes for the community.
• Proof of Australian residency or citizenship, or authority to work in Australia (visa).

We are looking for a passionate, detail-oriented and collaborative team member to join us in promoting an organisational culture of continuous Business Improvements that aligns with Council's core values.

How to Apply

Contact: Jim Fraser - Manager - Corporate Performance & Reporting - 02 4429 3379

Applications Close: Sunday 25 May 2025 (at midnight)

You will be required to submit an online application by attaching your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement. For tips and more information on how to submit a great application, please visit how to apply on Councils website.

1. At Shoalhaven City Council our corporate core values are Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Describe an example of when you have been responsible for a successful business improvement program. What was the outcome?
3. Please explain why your experience would make you great for this role.

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

If you require assistance submitting your application please contact the Talent Acquisition Team on 02 4429 3253.

Why Work with Us
The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• 4 weeks annual, 3 weeks sick leave and 2 Health and Wellbeing days per annum
• Option of flexitime for indoor staff
• 9 day fortnight for outdoor staff
• Flexible and remote working arrangements
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
• Access to financial advice and guidance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds. Applicants with a disability are encouraged to reach out if they require any reasonable adjustments throughout the recruitment processes to enable them to fairly demonstrate their skills and capabilities to meet the requirements of the job.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace