At Whitehorse City Council, community is at the heart of everything we do.

• Salary $117,139 - $130,303 per annum + 11.5% Superannuation
• Full-time Permanent Role
• Based at the Nunawading Office

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

• Excellent Customer Experience and Service Delivery
• Great Organisational Culture
• Innovation and Continuous Improvement
• Good Governance and Integrity
• Long Term Financial Sustainability

We have an exciting opportunity for a motivated and experienced leader to join our organisation as the Coordinator of Community Laws.

In this pivotal role, you will lead the delivery of high-quality Community Laws services, overseeing a range of key functions including local laws, amenity and safety programs, animal management services, and community education.

You will be responsible for leading a dynamic team to ensure service delivery is efficient, cost-effective, and customer-focused. Your work will contribute directly to community safety and amenity, and you will play an integral role in broader strategic planning, stakeholder engagement, and project delivery across the organisation.

Key responsibilities include:

• Leading, mentoring, and supporting the Community Laws team to achieve strong performance outcomes.
• Developing and implementing strategies, policies, and business/service plans aligned with organisational values and service expectations.
• Driving continuous improvement initiatives to deliver responsive and effective services.
• Managing stakeholder relationships across the organisation and the community to ensure collaboration and strong service outcomes.
• Identifying risks and opportunities to enhance service delivery and ensure compliance with relevant legislation.
• Supporting the successful delivery of projects, plans, and change initiatives on time and within budget.

This is a fantastic opportunity for someone who is passionate about leading teams, improving community outcomes, and making a meaningful impact across a diverse portfolio of services. This is a chance to step into a leadership role in local government, with strong support for learning and development. You'll gain valuable career experience, work closer to home and be part of a team that's making a real impact locally.

About You

You are a confident and experienced leader, ready to take on a key role in the coordination and improvement of vital community services. Your background is grounded in local government, compliance, legal, or a related field, and you bring a strong understanding of service delivery, regulatory functions, and stakeholder engagement.

To succeed in this role, you will need:

• Demonstrated experience in people leadership, with a focus on developing high-performing teams.
• Proven capability in strategic planning, service delivery, and business performance.
• The ability to lead change, implement improvements, and deliver operational efficiencies.
• Strong interpersonal and communication skills, with the ability to build positive relationships internally and externally.
• A solution-focused and adaptable approach to problem solving in a dynamic environment.
• Commitment to continuous improvement and alignment with organisational values and behaviours.

If you're a passionate leader who thrives on driving team success, improving community services, and making a real difference - we'd love to hear from you.

In return, we will offer:

The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

Great working conditions - a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

An extensive Health and Wellbeing offering - Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

Career opportunities - engaging work and the opportunity to apply your skills and experience.

Transformation - We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

Reward & Recognition - extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

Further Information:

Further information is available from Shay Durbin on 9262 6041. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 25 May 2025.

Come and join the transformation!

Download the Position Description:

Coordinator Community Laws

City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all.

Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.

ABOUT US

The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne's largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals!

At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace. Benefits of working with us include:

• A welcoming and supportive working environment
• Great opportunities for training and to build a long-term career within Whitehorse or the local government sector.
• Extensive employee health and wellbeing programs including flexible working arrangements
• Salary sacrifice options for gym / swim memberships, childcare and superannuation; and access to novated vehicle leases.
• Competitive terms and conditions of employment
• Ample onsite parking at most facilities with ready access to public transport
• Active Social Club with a calendar of events through the year