The next step in your sales career is waiting for you at National Aluminium!

Our team is growing and we are recruiting for an experienced and highly motivated Order Coordinator to join the National Aluminium team, located at Dandenong South. This is an exciting opportunity, where opportunity, growth, and innovation go hand in hand and providing the successful candidate with a brilliant career development opportunity.

About the Role

The Order Coordinator is a key member of the sales operations team, responsible for providing comprehensive administrative and customer service support to ensure the smooth execution of the end-to-end sales process. This role serves as a vital link between customers and internal departments, managing order lifecycles, maintaining clear and timely communication, and proactively coordinating internal activities to drive customer satisfaction and business efficiency.

Key responsibilities

Manage customer orders from entry to delivery, ensuring accuracy and timely processing

Communicate proactively with customers regarding order updates, delivery timelines, and product inquiries

Collaborate with internal teams (production, logistics, warehouse, sales) to ensure smooth order fulfillment

Assist with reporting, maintain accurate records, and support data integrity for compliance

What We’re Looking For

Minimum 3 years’ experience in Order Coordinator, Sales coordination or Customer service, ideally in manufacturing, distribution, or industrial sectors

Strong organisational skills, with the ability to manage multiple priorities and deadlines. Professional, empathetic customer communication skills and cross-functional collaboration experience

Solid understanding of order processing, logistics workflows, and ERP systems

Proficient in Microsoft Office Suite, with high attention to detail and a proactive problem-solving approach

Why Join?

Work in a supportive, collaborative environment that values your contribution

Develop your skills in a fast-paced, dynamic setting

Fantastic opportunities for development and career progression within the Group, Australia-wide

Job Security with a family company

About National Aluminium:

National Aluminium is a part of the Bradnam’s Windows and Doors Group. Bradnam’s Doors and Windows is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years. With over 1,600 employees, 8 manufacturing factories and over 45 licensed fabricators since 1977, opening a door into the Bradnam’s W&D group is also opening a door to career opportunity.

National Aluminium consists of Aluminium Profiles Australia (APA) and Extrusion Profiles Australia ( EPA), and is an industry leader in manufacturing, designing, and supplying aluminium profiles for all architectural, commercial, residential, transport use and many other applications.