We are seeking a capable, professional, and enthusiastic individual to join our esteemed specialist medical practice in Dubbo. This is an excellent opportunity for someone who thrives in a structured environment and is passionate about delivering high-quality service in the healthcare sector.

Our practice is committed to delivering an exceptional standard of care to our patients while fostering a respectful and supportive team environment. If you are organised, motivated, and possess excellent interpersonal and administrative skills, we encourage you to apply.

What We Offer

· A permanent full-time position within a well-regarded and established specialist medical practice

· A collaborative and respectful workplace culture committed to professional growth and excellence

· A diverse role encompassing patient interaction, administrative responsibilities, and office coordination

· A competitive salary package, negotiable based on experience and qualifications

Key Responsibilities

· Receive and assist patients in a courteous and professional manner, manage telephone inquiries, and schedule appointments

· Maintain accurate and up-to-date medical records, referrals, and clinical documentation

· Liaise effectively with hospitals, pathology and radiology departments, and insurance providers

· Support the Director’s schedule by managing calendars, bookings, and reminders

· Oversee the daily administrative functions of the clinic, including invoicing and correspondence management

· Serve as a central communication point between patients, medical staff, and external stakeholders, ensuring timely and thorough follow-up of all matters

About You

· Possess a professional and friendly demeanour, with a high level of integrity and discretion

· Demonstrated ability to prioritise tasks and work efficiently under pressure

· Highly proficient in Microsoft Office and other administrative software systems

· Adaptable and eager to learn, with a proactive approach to solving problems and improving processes

Qualifications and Experience

· Tertiary education is essential

· Previous experience in a medical, administrative, or customer service role is highly desirable

· Experience as a medical receptionist or secretary will be considered favourably

· Strong written and verbal communication skills are essential

If you are looking to contribute meaningfully to a respected healthcare team and develop your career in a professional and rewarding environment, please submit your application. We look forward to hearing from you.