Patient Services Officer
Townsville Hospital and Health Service
Posted 27 days ago
Are you ready to make a difference in public healthcare?
Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence.
Our vision is world-class healthcare for northern Queensland and our purpose is "great care every day,".
Our values are:
Integrity | Compassion | Accountability | Respect | Engagement
We are seeking committed and passionate professionals to help us achieve our mission.
About the opportunity:
Position: Patient Services Officer
Vacancy: Permanent part-time, 40 hours per fortnight
Location: Townsville University Hospital
About the role:
This role delivers exceptional person-centred customer service to patients, their families and the public.
The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviors to organisational values.
Enjoy a generous remuneration package value up to $51,397 p.a. comprising:
- Salary range: $38.81 to $43.16 p.h. (AO3)
- Annual leave with 17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Your contributions will be valued and impactful.
Why Choose Us?
- Job Security: Enjoy stability in your career and become empowered with a supportive employer committed to your growth.
- Competitive salary and benefits: We offer attractive remuneration packages, including comprehensive health benefits, professional development opportunities, and generous leave entitlements (including long service, sick leave and carer's leave, cultural and bereavement leave, parental and reproductive health leave).
- Lifestyle and location: Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville Hospital and Health Service region provide vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Requirements:
- This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
- Probation period may apply.
- Pre-employment checks will be conducted including criminal history clearance.
Please refer to the Role Description for further details.
Apply now if you want to help us shape the future of healthcare while enjoying a fulfilling work-life balance.
Enquiries are welcome; for a confidential discussion please contact:
Hannah Herrod on 07 4433 3545.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV636247
Applications close: Monday, 26 May 2025.
Unsolicited resumes from recruitment agencies will not be accepted.
About Townsville Hospital and Health Service
The Townsville Hospital and Health Service comprises 18 hospitals and community health campuses and two residential aged care facilities.
The health service has a population of more than 230,000 and employs a workforce of around 5,000 dedicated staff, all whom take pride in providing the best possible care to thousands of patients across the region. In the past financial year, the health service provided almost 65,000 in-patient occasions of service, had more than 75,000 emergency department attendances and delivered more than 2,600 babies.
The health service has five clinical service groups. These are: Surgical, Mental Health, Rural Hospitals, Medical and Health and Wellbeing. They are supported by the Commercial Services Group.
The Townsville Hospital and Health Service can offer you the right blend of professional enhancement and fulfilling work coupled with a relaxed lifestyle in the tropics.
Source: This is an extract from the company's own website
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