About the Role:

We are seeking a skilled and reliable Parts Interpreter to join our busy workshop team. In this role, you will be responsible for accurately identifying, sourcing, and managing parts for a wide range of mechanical services. You’ll work closely with technicians, customers, and suppliers to ensure the timely delivery of quality parts and maintain smooth workshop operations.

Key Responsibilities:

Parts Identification & Sourcing:

Accurately identify parts based on vehicle specifications, job requirements, and manufacturer catalogues

Source parts from suppliers and ensure competitive pricing and availability

Manage stock levels, place orders, and track backorders

Customer & Workshop Support:

Provide expert advice to customers and technicians on parts availability, compatibility, and specifications

Assist technicians with identifying parts needed for repairs and maintenance

Liaise with suppliers and manufacturers to resolve any issues related to parts delivery or quality

Inventory Management:

Maintain an organised inventory of parts and supplies, ensuring accurate stock counts

Conduct regular stocktakes and assist in managing warehouse storage

Monitor and reorder parts to maintain stock levels, minimising downtime in the workshop

Invoicing & Documentation:

Prepare and process invoices for parts orders and ensure accurate job costing

Maintain accurate records of all parts transactions and deliveries

Provide regular updates on parts usage and inventory levels

Customer Service:

Assist with customer inquiries, including providing pricing, availability, and technical advice

Handle returns and exchanges in accordance with company policies

Ensure high levels of customer satisfaction by delivering parts in a timely and accurate manner

Skills & Experience:

Proven experience in parts interpreting, preferably in a mechanical, automotive, or diesel workshop environment

Strong knowledge of automotive parts, systems, and repair processes

Excellent communication skills and the ability to provide technical advice to customers and staff

Strong organisational skills with experience in inventory management

Ability to use parts management software and online catalogues

Ability to work efficiently under pressure and meet deadlines

Attention to detail and accuracy in parts identification and stock management

What We Offer:

A supportive, team-oriented work environment

Opportunities for growth and development within the company

Competitive salary based on experience

Monday to Friday work schedule