Location: West Mackay

Hours/Days: Part Time, Minimum 20 hours a week (Hours are Flexible)

Pay Estimate: $37 p/hour

Family-owned and operated car rental business looking for an experienced front desk receptionist to join their close-knit and dynamic team. The successful candidate will have excellent communication and customer service skills, the ability to multi-task, a “can-do” attitude and of course, be a great team player.

Qualifications and Experience

Previous experience working in an administration/front of house role at a car rental company

Great communication skills on phone, by email and in person

Excellent customer service skills

Strong time management skills and organisation skills

High degree of accuracy and attention to detail

Computer literacy required including creating and using spreadsheets and software such as Xero and Rental Car Manager

Team player with a “can do” attitude and great interpersonal skills

Flexible, adaptable and able to juggle multiple tasks at once

Ability to work under pressure

Open and valid driver's licence

Tasks & Responsibilities

Helping to manage fleet of cars including taking them on and off hire, arranging for repairs and servicing, liaising with mechanics, panel beaters, engineers and detailers

Liaising with corporate and individual clients and managing their requirements

Checking out and checking in vehicles

Answering calls and emails

Preparing hires, quotations and creating reservations

Taking workshop bookings, preparing quotes and invoicing work

Customer and parts pick up and drop off

Delivering and dropping off vehicles

Airport pickups/drop offs

Invoicing and processing payments