Multiple Opportunities Available (Level 6 and Level 7)

How you will make a difference

These roles combine knowledge and expertise in communications, stakeholder engagement, community engagement, and public participation. You will provide expert advice, support, and project liaison to key stakeholders. Core responsibilities include shaping and delivering communication and engagement strategies for priority initiatives, managing end-to-end stakeholder and community engagement processes, supporting program planning, and contributing to internal capability-building and business improvement efforts across engagement functions.

No two days in this role will be the same. The ideal candidates will have the ability to pivot based on the priority of the day and apply their technical and transferrable skills to deliver on specific engagement priorities, including but not limited to complex project engagement planning and execution, and delivery of strategic citywide and targeted community engagement campaigns across all departments of the City.

For more information about these roles including the responsibilities of each position, please view the position briefs.

To join us and be a driving force in transforming challenges into opportunities you will possess:

Proven expertise in strategic guidance, assistance, and project coordination for key stakeholders.

Skilled in evaluating and enhancing stakeholder and community engagement strategies and communication plans.

Ability to analyse data and statistical results, and report on insights and findings to inform decision making.

Proven expertise in developing and managing complex, large community engagement plans to achieve strategic results.

Strong understanding of stakeholder and community engagement principles and processes.

Proven ability to advise on community engagement and stakeholder management.

Proven ability to provide strategic advice and effectively liaise with key internal and external stakeholders in dynamic project environments.

Ability to leverage IAP2 principles, City insights, and technical expertise to advise key internal stakeholders and promote continuous improvement.

Experience in developing and managing stakeholder and community engagement strategies across disciplines.

Effective in communicating and implementing changes across multiple disciplines.

High-level written, interpersonal, and oral communication skills, with the ability to work with diverse professionals.

Team player with the ability to thrive in a multi-skilled team environment.

Self-motivated and demonstrated initiative, creativity and the ability to foster enthusiasm among fellow staff.

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness

4 free confidential counselling sessions a year for you or an immediate family member

Ready to make an impact?

Click 'Apply' to submit your online application. Upload your Resume, and a Cover Letter (of no more than 2 pages) stating which role you wish to apply for, and outline how your skills, experience, and personal attributes will enable your success in that position.

Applications will be evaluated based on your demonstrated experience and alignment with the role requirements outlined in your cover letter and resume.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected].

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.