STUDIO MANAGER - KINGSTON

At BurnTheory we’re all about turning up as you are - we're the fitness culture where real-world women thrive! You don’t need to be a certain fitness level or wear the latest designer activewear. We care about helping people thrive, for life, not just for 45 minutes! We are a boutique women’s fitness studio offering group barre, boxing, core, BUILD and release classes, with studios located in Moonah, Kingston and the Hobart CBD.

We are looking for the perfect fit for our Studio Manager role, looking after our Kingston studio. The right candidate will require a bubbly personality, confidence in sales and phone calls, the ability to build rapport, creativity, musicality and most importantly, just the right BurnTheory energy to deliver top-level classes and encourage members to thrive!

No formal fitness instructing experience? No problem - dedicated and extensive training across our modalities will be provided for the right candidates. Good musicality/dance training is an advantage.

As well as taking classes, this role is responsible for:

Driving the culture within the Kingston studio, including fostering a positive and welcoming atmosphere for members and potential clients.

Tracking, reporting and hitting all KPI goals & metrics set for the role

Optimising the member experience and ensuring member satisfaction

Overseeing facility operations and upholding an elite operational standard.

Managing the CORE system for the studio, including any scheduling, class amendments, pricing amendments or other

Handling inventory management, including equipment, collateral and supplies

Supporting member retention by completing all member-related weekly tasks, follow-ups and reviews

Providing customer service excellence by responding to member enquiries, concerns, and feedback in a prompt and professional manner.

Confidently participate in routine sales drives, mostly involving telephone conversations

Conducting fitness consultations and assist members in setting and achieving their fitness goals.

Ensuring all reporting of sales and membership data is up to date weekly

Working towards exceeding individual and club KPI's for lead and conversion

This role is approximately 30 hours per week, including approx. 10-14 classes per week. Salary starting from $70,000 per year pro-rata + super. Class times are based on our current studio timetables and our rostering requirements, exact class times to be discussed at interview.

To submit an application or for any questions, please apply via Seek or get in touch with Jenna via email: [email protected]