About Us

The Child Wellbeing Centre is a well-established paediatric practice with locations in Bayswater and Midland, committed to supporting the development and wellbeing of children, adolescents, and their families. Our warm and inclusive team of psychologists, speech pathologists, and occupational therapists work together to provide evidence-based, multidisciplinary care tailored to each child’s needs.

We pride ourselves on delivering a nurturing and professional environment where families feel supported, and where our team can thrive. With a focus on collaboration and early intervention, our goal is to make a meaningful difference in the lives of young people and the people who care for them.

About the Job:

We are currently seeking an experienced and enthusiastic Receptionist to join our welcoming administration team across both our Bayswater and Midland clinics.

This is a full-time position, working Tuesday to Saturday, from 8:45am to 5:15pm each day.

This is a great opportunity to be part of a supportive and professional team making a meaningful difference in the lives of children and their families.

About you

As the first point of contact for our practice, you bring warmth, professionalism, and efficiency to every interaction. From greeting families with a smile to managing appointment bookings and supporting clinicians, you play a vital role in the smooth running of the clinics.

You’ll be a confident and capable front-desk professional who thrives in a busy environment and enjoys being part of a multidisciplinary team.

You will also bring:

A warm and welcoming manner with families and young people

Demonstrated experience working in a medical, therapy, or paediatric practice setting

Strong front-desk capabilities, including phones, bookings, invoicing, and client communication

Proficiency in Microsoft Office Suite and experience with practice management software (experience with Zanda highly regarded)

A high level of attention to detail and organisational skills

Excellent time management and the ability to juggle competing priorities with ease

A genuine passion for supporting children, adolescents, and their families

Key Responsibilities

Be the welcoming face of the practice – greeting children, adolescents, and families with warmth and professionalism

Manage reception duties, including handling phone and email enquiries promptly

Process EFTPOS, Medicare, and NDIS payments and claims with accuracy

Provide scheduling support for our psychologists, speech pathologists, and occupational therapists

Maintain accurate client documentation and confidential correspondence

Keep clinic spaces tidy, stocked, and welcoming across both sites

Contribute to a collaborative, high-performing team environment

What we offer

Competitive Salary

A friendly, supportive, and collaborative team culture

Comprehensive training in our systems and ongoing administrative support

First Aid training provided during onboarding

Opportunities for professional growth within a respected paediatric practice

Sounds like you?

Great! We want to hear from you.

Send a cover letter telling us about yourself, your background, relevant practice experience, and how your skills match this role.

Include your resume – we’d love to know more about you.

While we are only recruiting for this full-time role at this stage, we anticipate that additional part-time opportunities may become available in the near future. If you are interested in part-time work and are shortlisted during this process, you may be placed in a merit-based talent pool and contacted should a suitable position arise.