Vision & Values

WithNot4 believes that people with disability and their families must have real choice and control over the decisions that affect their lives. Our role in this is to engage and educate quality staff to work with people with disability and their families to assist them to lead good lives.

WithNot4 recognises and values the culture, background, diversity, and abilities of all people. The people we support come from all walks of life, and so do we.

Scope and Purpose of the Job

We are seeking a meticulous Rostering and Systems Assistant to support the efficient operation of our organisation. In this role, you will assist with the management of our rostering and administrative systems, and other critical admin functions with accuracy, ensuring compliance, consistency, and high-quality outcomes.

The ideal candidate will demonstrate exceptional attention to detail, proactive problem-solving skills, the ability to communicate effectively while juggling multiple tasks and be highly organised.

Location: Moruya, NSW

Reports to: HR Officer

Hours: Full time 38 hours per week - SCHADS Award Level 3.1

Responsibilities and Duties

Rosters

Develop, manage, and maintain accurate, efficient rosters that align with client requirements, employee availability, and service delivery needs.

Ensure rosters meet both operational and compliance standards, including appropriate skill matching and adherence to legislative requirements.

Adjust rosters to account for last minute changes such as employee absences, client requests, and urgent service delivery needs.

Manage employee availability, including leave requests, shift preferences, and sickness, ensuring suitable replacements are arranged.

Client & Employee Liaison

Alongside the rosters team, act as a point of contact for both clients, employees and third party organisations regarding roster related queries, ensuring clear and open communication.

Administrative Functions

· Maintain confidentiality and ensure sensitive information is handled appropriately.

Maintain and organise accurate electronic and paper filing systems.

Regularly review and update records to meet compliance and reporting standards.

Assist the team in completing forms and documents.

Follow written processes with accuracy.

Communication and Client Engagement

Respond promptly and accurately to inquiries, ensuring clarity and professionalism.

· Engage with clients, employees, and visitors in a friendly and professional manner.

Draft, proofread, and distribute documents, letters, and emails to a high standard.

Systems and Operational Support

Enter and update client and employee data in administrative systems and spreadsheets with accuracy.

Support the implementation and ongoing management of the rostering system.

Payroll Support

· Assist as required in maintaining accurate payroll records and address payroll-related inquiries.

General Administrative Duties

Manage phone calls, texts, emails, and correspondence promptly and professionally.

Selection Criteria

Proven experience in rostering or workforce scheduling, ideally within the disability, aged care, or healthcare sectors.

Proven ability to uphold confidentiality and privacy at all times.

· Demonstrated excellent organisational and time management skills, attention to detail, the ability to prioritise and manage multiple tasks.

Excellent written and verbal communication skills, enabling effective interaction with people with disabilities, families, employees, and other professionals.

Ability to work independently and as part of a team in a fast-paced environment.

Proficiency in using computers and smart devices (smart phones, tablets etc) including Microsoft Office suite (Word and Excel).

Desirable

Previous experience working within the NDIS sector or similar disability support services.

Previous payroll experience.

Experience with systems like Canva.

How to Apply

Please email your updated resume and a cover letter addressing the selection criteria to [email protected].