Do you want to build your career within the insurance industry with a leading global insurance brokerage? No previous experience required!

MAYDAY Recruitment are excited to partner with a global Insurance brokerage who prides themselves in providing exceptional service to their clients!

We are on the lookout for dynamic and energetic Client Service Officers/Customer Service Officers to provide exceptional service to clients, with opportunity to progress into an insurance broker!

This exciting role will give you the opportunity to make a difference every day by providing vital administrative sales support to both internal and external customers, while ensuring that exceptional service standards are consistently met.

If you're someone who thrives in a fast-paced environment and loves working with people, this is the role for you!

What's in it for you?
• Full-Time Permanent Role, with in-depth training and growth opportunities.
• Join a global leader in the insurance industry.
• Offices in Adelaide CBD, with hybrid work options after probation.
• Develop your skills and build career within the insurance industry, with fantastic career progression opportunities.
• Work in a supportive, professional, and fast-paced environment.
• Play a key role in supporting both internal teams and external clients.

Main responsibilities include:
• Provide high-quality administrative support to brokers and clients.
• Manage client renewals, invoices, and policy documentation with accuracy.
• Handle inbound and outbound calls to assist with inquiries.
• Ensure compliance with industry standards and company policies.
• Contribute to process improvements to enhance service efficiency.

The ideal candidate:
• Strong administrative and customer service experience.
• Experience can be within retail, hospitality and general customer service.
• Excellent communication and relationship management skills.
• High attention to detail and strong organizational abilities.
• Ability to multitask in a fast-paced environment.
• Tier 1 Insurance Broking qualification an advantage but not required
• Full permanent working rights.

If this sounds like the ideal role for you, apply today!