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Settlement Officer

Loan Market
Chermside, QLD
A$80,000-$90,000 p/a + super per year
Banking & Financial Services → Settlements
Full-time
On-site

Posted 9 days ago


About the Role

Join one of Australia’s leading mortgage aggregators and be part of a high-performing, client-focused team.
Loan Market LMS is looking for a dedicated Settlement Officer to join our growing support division. In this role, you’ll be at the heart of the loan settlement process, ensuring a smooth and professional experience for clients, brokers, and lenders alike.

As a Settlement Officer, you will take ownership of coordinating and managing loan settlements from approval through to completion. Your excellent communication skills and eye for detail will help ensure everything from documentation to deadlines is handled with precision and care.

Key Responsibilities

Verify approval letters for accuracy (loan amount, type, interest rate, term).

Download approval letters from lender portals as required.

Confirm discharges for refinances and update MyCRM accordingly.

Issue and manage loan documents; ensure clients receive correct signing instructions.

Track signed documents and follow up with clients and banks for outstanding items.

Liaise with solicitors, lenders, and clients to coordinate timely and smooth settlements.

Confirm client contributions and manage fund transfers.

Book settlement times with lenders and communicate updates to clients.

Use MyCRM automation tools for post-settlement communication.

Maintain accurate and up-to-date records of all settlement activity.

What You’ll Bring

2 + years previous experience as a Settlement Officer or in a mortgage finance-related role.

Strong organisational skills with the ability to multitask in a fast-paced environment.

Exceptional attention to detail and high accuracy in data entry.

Excellent written and verbal communication skills.

Professional presentation and a proactive attitude.

Confidence working under pressure and managing tight deadlines.

Comfortable using CRM systems (experience with MyCRM is a plus).

Why Join Loan Market LMS?

Be part of an award-winning company with a strong reputation in the industry

Work alongside a supportive and collaborative team

Access to professional development and career growth opportunities

A culture that values people, performance, and progression

Ready to take your settlement expertise to the next level?
Apply now and help deliver a seamless experience for clients and brokers alike.


About Loan Market

Flagstone Creek, QLD, Australia

We've been helping people into homes for two decades.

Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.

The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.

Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.

Source: This is an extract from the company's own website.

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