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Senior Technical Consultant - ITSM Project Delivery

Green IT Talent Pty Ltd
Melbourne, VIC
A$80-$100 p/h +
Information & Communication Technology → Consultants
Contract
Remote

Posted 16 days ago


Senior Technical Consultant – ITSM Project Delivery

Market Rates – Varying Contract Lengths

IT Service Management Platform expert

On Demand Resource

Location Flexibility (Asia/Pacific) - Remote

We have partnered with a global organisation to provide staff augmentation services in the area of IT Service Management. As a result, we are seeking Senior Technical Consultants with project expertise across Service Management implementation and upgrades in ServiceNow, BMC Remedy/Helix, Jira, Ivanti and Halo.

Key Skills and Responsibilities.

Delivering architectural guidance and best practices in design and development of tools which assist on-prem and cloud Service Management projects.

Lead efforts in platform architecture documentation, integration documentation, work-effort estimation.

Direct delivery standards, procedures and practices for integrating and maintaining Service Management workflows (ITSM, ITAM, ITOM) architecture and functionality.

Provide technical evaluation of demands against Service Management features, platform capabilities, and best practices.

Provide input to the Service Management Operations roadmap, including onboarding integrations, processes, assets, and other relevant components to a unified Service Management platform to ensure enterprise-wide quality.

ITIL Certification required

Please provide a copy of your resume via the link provided.

#SCR-paul-marcon


About Green IT Talent Pty Ltd

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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