
Senior Technical Consultant - ITSM Project Delivery
Green IT Talent Pty Ltd
Posted 16 days ago
Senior Technical Consultant – ITSM Project Delivery
Market Rates – Varying Contract Lengths
IT Service Management Platform expert
On Demand Resource
Location Flexibility (Asia/Pacific) - Remote
We have partnered with a global organisation to provide staff augmentation services in the area of IT Service Management. As a result, we are seeking Senior Technical Consultants with project expertise across Service Management implementation and upgrades in ServiceNow, BMC Remedy/Helix, Jira, Ivanti and Halo.
Key Skills and Responsibilities.
Delivering architectural guidance and best practices in design and development of tools which assist on-prem and cloud Service Management projects.
Lead efforts in platform architecture documentation, integration documentation, work-effort estimation.
Direct delivery standards, procedures and practices for integrating and maintaining Service Management workflows (ITSM, ITAM, ITOM) architecture and functionality.
Provide technical evaluation of demands against Service Management features, platform capabilities, and best practices.
Provide input to the Service Management Operations roadmap, including onboarding integrations, processes, assets, and other relevant components to a unified Service Management platform to ensure enterprise-wide quality.
ITIL Certification required
Please provide a copy of your resume via the link provided.
#SCR-paul-marcon
About Green IT Talent Pty Ltd
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