Join Our Team as a Casual Medical Receptionist at One Health Clinics!

About Us
At One Health Clinics, we blend natural medicine with holistic healing, creating a welcoming space where well-being is a conscious, empowering choice. We value our small, tight-knit team and offer opportunities for personal growth, skill development, and meaningful work with patients in the Plant-Based Medicine industry.

About You
We're looking for a friendly, compassionate, and detail-oriented individual with excellent communication skills for our practice in Cairns. Prior experience as a Medical Receptionist is required, and familiarity with Best Practice software is beneficial but not essential. If you are enthusiastic, reliable, and passionate about patient care, we’d love to hear from you!

Role & Responsibilities

Flexible roster Monday - Saturday focusing on afternoon availability, weekends and leave coverage.

Be the first point of contact for patients, delivering exceptional service in person and over the phone.

Manage a high volume of calls, providing assistance to patients with script-related inquiries and offering clear, helpful guidance.

Manage patient appointments, data, invoicing, and Medicare/Health Fund claims with accuracy.

Demonstrate empathy and cultural sensitivity while supporting patients' needs.

Handle daily reconciliations and manage online inquiries and mail.

Why Join Us?

A supportive, family-owned business with a unique work culture.

Flexible working hours and opportunities to upskill and transition to full-time.

Mentorship and career growth in a dynamic, patient-focused environment.

Ready to Make an Impact?
If you’re passionate about holistic care and delivering outstanding service, apply today and become part of the One Health Clinics team!