• Based in the Business Unit at the City West Campus
• Full-time, fixed term contract three years from contract start date
• Starting Salary: $78,975 per annum (plus 17% superannuation)
• Contribute to research that directly improves service quality and operational performance across sport, leisure, tourism, and related sectors

About You

You are a proactive and client-focused professional with strong communication and project coordination skills. You thrive in collaborative environments and are driven to deliver high-quality outcomes with integrity and initiative. You have a talent for translating data into insights and enjoy building strong relationships that support meaningful impact. Your responsiveness, adaptability, and ability to manage competing priorities set you apart.

About the Role

Reporting to the Business Manager, you will coordinate and manage the end-to-end delivery of customised projects focused on customer service quality and organisational performance. You will engage directly with clients to shape and implement projects, oversee data collection and reporting, and provide tailored advice that helps clients translate insights into action. You will also contribute to continuous improvement initiatives, software development discussions, and support broader business development activities across the unit.

The Path to Adelaide University

We are on an exciting path to Adelaide University as we prepare to open our doors in January 2026. Adelaide University will combine the strengths of the University of Adelaide and the University of South Australia, and we are dedicated to creating an accessible and future-focused educational powerhouse that fosters economic and social wellbeing through ground-breaking research and innovative teaching. You can learn more about Adelaide University HERE and more information will be provided throughout the recruitment process.

To Be Successful You Will Need

• Tertiary qualifications in a relevant field or equivalent relevant experience
• Experience managing projects and providing client-focused service in complex environments
• Strong analytical skills with experience managing and interpreting qualitative and quantitative data
• Excellent communication and interpersonal skills with the ability to prepare clear reports and liaise effectively
• Proficiency in Excel and working with databases, with experience supporting system or software improvements

Why Join Us?

We value workplace diversity and are committed to providing a supportive, inclusive, and respectful work environment for all people. We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples, women, members of the LGBTIQ+ community, people of culturally diverse backgrounds and people with disability.

Working at the University will provide you with a wide range of benefits. These include:

• Make a real-world impact by contributing to research that improves service quality and operational performance
• Manage varied, end-to-end projects with autonomy across diverse industry clients
• Be part of a small, supportive and collaborative team focused on practical outcomes
• Access professional growth through client engagement, applied research, and data-driven projects
• Enjoy flexible work arrangements and UniSA’s on-campus health and fitness facilities

How to Apply

For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Georgia Borg, Consultant; Recruitment Central. For further information about the position or the recruitment process, please contact Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 7176. Please note applications will not be accepted via email and must be uploaded via the Working at UniSA Portal.

Applications close: 11:30pm Tuesday 20 May 2025

We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team. Anything you tell us will be kept completely confidential.

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.