• Based in UniSA Online City West Campus
• Full-time, fixed term contract until 26 June 2026
• Commencement Salary: $78,975 per annum (plus 17% superannuation)

About You

You are a highly organised, detail oriented and driven professional with a passion for always delivering high quality customer service. You have exceptional interpersonal and communication skills and can easily build rapport with people at all levels of an organisation. You thrive in a fast-paced environment and enjoy focusing on solutions informed by sound application of policies and procedures.

About the Role

Reporting to the Team Leader: Academic Services, the Senior Academic Services Officer is responsible for undertaking a range of administrative activities to support the delivery of UniSA Online’s programs and courses. You will be responsible for the effective resolution of issues and consistent interpretation and application of the University’s academic administration policies and procedures within UniSA Online. The position provides high level and responsive advice and support in relation to programs, courses, and operational projects.

The path to Adelaide University

We are on an exciting path to Adelaide University as we prepare to open our doors in January 2026. Adelaide University will combine the strengths of the University of Adelaide and the University of South Australia, and we are dedicated to creating an accessible and future-focused educational powerhouse that fosters economic and social wellbeing through ground-breaking research and innovative teaching. You can learn more about Adelaide University HERE and more information will be provided throughout the recruitment process.

About UniSA Online

UniSA Online was established as a key project as part of the University’s Digital Learning Strategy. UniSA Online offers fully online degrees purposely designed for study on demand, 24/7 student support, and access to state of the art teaching and learning resources through an interactive online platform. The UniSA Online unit delivers high quality, supportive, flexible and interactive online education for students, and embodies the corporate values of innovation, client service and academic excellence.

Essential Skills and Experience

• Demonstrated previous experience working in a senior administrative position in a complex organisation, involving the provision of advice and recommendations to senior staff
• Highly developed research and analytical skills and experience in the interpretation and application of policies and procedures
• Highly developed organisational skills to manage multiple priorities and projects within tight timelines
• Previous experience in the interpretation and application of policies and procedures
• High level interpersonal skills

Benefits

We offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.

Culture

We value workplace diversity and are committed to providing a supportive, inclusive, and respectful work environment for all people. We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples, women, members of the LGBTIQ+ community, people of culturally diverse backgrounds and people with disability.

Start Your Unstoppable Career!

For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address. Please address your cover letter to Kate Kitanovski, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 7167. Please note applications will not be accepted via email and must be uploaded via the Working at UniSA Portal.

Applications close: 11:30pm 14 Wednesday May 2025

We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team on [email protected].

Anything you tell us will be kept completely confidential. Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.