
Service Desk Operator
EST10
Posted 26 days ago
· $65,000 - $70,000 + Superannuation
· 11am to 7pm (flexible to be at home from 3.30pm)
· Established and collaborative team
What makes this company unique?
This is your chance to take on a lively administrative role in a supportive and encouraging work environment. Our client is dedicated to nurturing professional development and offers great opportunities for career progression. This role is an 11am-7pm shift, however there is potential to work the second half of the shift from home, depending on your location!
What is unique about you?
You are an energetic person who thrives in a busy, fast-paced environment. If answering the phone and keeping the inbox in check makes you smile, you’ll fit right in. Being down-to-earth and personable is key to succeeding in this vibrant role, and being able to think on your feet will serve you well.
A snapshot of your role….
· Answer any incoming calls and direct them to the appropriate point of contact
· Log any incoming service requests and create a service job on the system, ensuring all relevant records are kept up to date
· Manage the company inbox, addressing to any customer queries or field them to correct point of contact
· Gather necessary information from customers about their concerns to inform technicians of the issue
· Offering a high level of customer service, ensuring users are satisfied with the resolution process
This role will be placed quickly, don’t hesitate!
How to apply
Click Apply, email your resume in Word format to [email protected] or call (02) 9002 0222. We will be in touch with shortlisted applicants.
We believe in seeing everyone’s unique potential and would love to hear from you!
As Sydney’s leading boutique recruiter (and we like to think favourite!) we specialise in administration and office support recruitment. We recruit Executive and Personal Assistants, EAs at C-Suite, Team Assistants, Receptionists, Office Managers, and more for temporary, contract and permanent positions.
By applying for this job, you have the opportunity to secure this role or any of our other fantastic roles! You will also have access to all our free exclusive EST10 Masterclasses and blogs!
About EST10
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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