A little about us:

EverAbility Group have a long and proud history of providing services for people with disability across Western Australia and Tasmania. Together, our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services.

Our services at EverAbility Group include:

VisAbility - our specialised service supporting people with blindness or vision impairment.

Guide Dogs WA and Guide Dogs Tasmania – our iconic service raising and training life changing assistance dogs.

Kites Children’s Therapy – our early intervention support, advice and solutions service transforming the lives of children and their families living with disability or developmental challenges.

Key Responsibilities

As our Intake Officer, you will be the first point of contact for new clients seeking support from VisAbility. You will:

• Respond professionally to applications and general enquiries
• Confirm client eligibility and funding access (NDIS, health, aged care, etc.)
• Schedule and follow up on initial appointments
• Liaise with external funders, referrers, and stakeholders
• Accurately manage client information in our systems
• Represent VisAbility at events and engagement opportunities
• Support service access while upholding client privacy and dignity
• Contribute to improving our processes
• Other duties as requested by Management

This is a 12- month fixed-term, full- time position based in Victoria Park, Perth.

Benefits:
In return, you will be rewarded with:

• Up to 3 days additional paid leave during year-end holiday season!
• Salary packaging, an opportunity to increase your take-home pay!
• Option to purchase additional leave
• 17.5% annual leave loading, where applicable
• Ongoing professional development and training
• Employee Assistance Program
• Free access to our gym
• Free onsite parking and easy access to public transport

How to apply?

Ready to make a difference? Click Apply and let’s chat about what life at EverAbility could look like for you.

Applications close at 4:00 PM on Monday, 19 May 2025. Please note: interviews may begin before the closing date and the advertisement may close early — we encourage you to apply as soon as possible.

For further information please contact Janhvi Vaya, Team Leader - Client Experience Team at [email protected]

We encourage people with disability and of Aboriginal and Torres Strait Islander background to apply. Everyone is welcome, as we are an inclusive and diverse workplace.