Authentically You
W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

JOB SUMMARY

Play a significant role in the daily supervision of the banquet operations and the team, maintains sanitation standards, and assists the talent and all aspects of the events. Strives to continually improve guest and talent satisfaction. Determines training needed to accomplish goals, then implements plan.

CORE WORK ACTIVITIES

Managing Daily Operations

Supervising and coordinating banquet staff activities during events.

Ensuring banquet rooms are arranged according to client specifications and company standards.

Welcoming and assisting guests to ensure their satisfaction.

Effectively communicating with kitchen staff for prompt and efficient service.

Maintaining cleanliness, sanitation, and organization of work areas. Addressing guest complaints and issues professionally.

Assisting in event planning and execution, including setup and clean-up.

Training and mentoring new staff members.

Welcome and acknowledge all guests according to hotel standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Manage the daily operations ensuring that the talent is briefed on the service expectations.

Ensure talent is working together as a team to ensure optimum service and that guest needs are met.

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

BENEFITS

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International

Discounts on food & beverage across all our hotels

Recognition programs to keep you motivated

Wellbeing & mindfulness programs to ensure you stay healthy

Employee Assistance Program

‘Great Places to Work’ certified

Birthday Leave

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.