Are you looking to join a top-tier Financial Planning business that has been recognised as one of the Top 30 Best Places to Work in Australia 2024 and the Best Place to Work for Women 2023?

Invest Blue has an exciting opportunity for a full-time IT Systems Administrator to join our team in one of our 31 locations. In this role, you'll be responsible for providing support to 500+ users in coordination with a Managed Services Provider (MSP). Reporting to the Head of IT, this role involves oversight, management, and ethical governance of multiple Microsoft 365 tenancies, and coordinating improvements/projects with both internal stakeholders and an external IT Team (MSP).

The role involves stakeholder engagement, project involvement and coordination, change management, cyber risk reporting and mitigation, assessment and assistance with facilitation of merging businesses and assistance on integration with ancillary services to Invest Blue’s cloud infrastructure.

Why work with us?

• When you join the Invest Blue family, you gain access to a a wide range of benefits, including:
• A complimentary financial plan tailored to your personal aspirations
• An opportunity to work 9 days a fortnight while maintaining a full time salary.
• Your birthday off after completing probation, so you can celebrate the way you choose
• Paid time off to volunteer for community initiatives or charities that matter to you.
• Attendance at our bi-annual “Celebrate the Wins” offsite conference and event, fully sponsored by Invest Blue.
• Continuous learning and development opportunities to support your career growth.

About Us

Invest Blue is Australia’s trusted home of great advice, with offices across QLD, NSW, VIC, ACT & TAS. With a growing team of over 400 dedicated professionals, we empower our clients to live their best possible lives through tailored, high-quality advice.

Our approach is about balance – helping clients enjoy life today while planning for their future goals and dreams.

At Invest Blue, we don’t just focus on empowering clients. We’re equally passionate about creating an environment where our team members thrive. As Richard Branson famously said, "Clients do not come first. People come first. If you take care of your people, they will take care of the clients."

Here, you'll find an open and transparent culture where collaboration is encouraged, ideas are valued, and opportunities for growth are endless. With a thriving business and a clear horizon for career development, there’s never a dull day at Invest Blue.

About you:

• A motivated team player with great people skills.
• Outstanding communication abilities, both written and verbal with a high attention to detail.
• Exceptional ability to keep track of multiple tasks, prioritise, and deliver on set goals.
• Thrives under pressure and maintains composure in challenging situations.
• Demonstrates a willingness to learn, adapt, and occasionally unlearn to embrace new ways of thinking.
• Brings fresh, innovative ideas to the table, contributing to continuous improvement.
• Values and fosters a positive, collaborative team culture.
• Radiates a can-do attitude and a proactive approach to problem-solving.

Key role responsibilities:

IT Systems Management: Provide direction and insight toward the management, maintenance, and upgrades of IT systems to ensure seamless operation for Invest Blue.

Business Assessment and Support: assist with onsite and remote assessment of incoming/merging businesses, including onsite IT cutover support when required.

Information Management and Data Security: Support good information management processes and data security. Ensure ethical access to systems; review and produce reports to demonstrate cybersecurity compliance and assist decision making.

Stakeholder Coordination: Assist in coordinating both internal and external stakeholders to ensure ongoing service delivery and continued uptime of the business.

Risk Management and Reporting: Proactively manage and report to the Head of IT on risks inherent with data security, cyber protections, infrastructure stability, systems, and processes relating to on-premises and cloud infrastructure.

Desired Skills and Experience

• At least two years’ experience working on an IT Helpdesk (internal or MSP)
• Bachelor's Degree or Diploma of Information Technology or equivalent (favourable).
• Exposure to configuration and troubleshooting of Microsoft 365 Suite and utilisation of help desk management and remote management tools.
• Exposure to laptop hardware replacement and repair, enterprise workstation deployment and configuration, troubleshooting client network connectivity issues, and understanding of Microsoft Intune and Microsoft Group Policy.
• Excellent customer service and communication skills
• Standard background checks include but are not excluded to criminal history, bankruptcy, ASIC.

Remuneration package offered ranges between $85,000 – $97,000 inclusive of superannuation, dependent on level of education and experience.

Next steps

Take the next step in your career with Invest Blue – where your expertise and growth are truly valued. Apply now by sending your covering letter and resume to [email protected]