Customer Centre Officer - Hybrid WFH
Nissan
Posted 19 days ago
Work options: Hybrid
We offer tailored retail and wholesale financial solutions to the automotive market. Start your journey with us by joining our Customer Centre team and handle a diverse and challenging range of calls and emails per day, and be provided with exposure to the broader Nissan Financial Services business and the ability to be able to cross train with key departments.
Get Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate.
Be Connected to a long term career at Nissan which can take you around the world.
Have Confidence in your development through training and be supported with flexible hybrid working options.
Your opportunity
You will be a part of a fun, upbeat department willing to go the extra mile for each other and our customers. You will be available to work on a rotating roster within our call center which operates from 7am - 7pm.
- Working within a fast paced National Customer Service Centre
- Resolving queries around financial products & services.
- Liaise with other departments to find solutions for customer queries
- Provide quality interactions with customers either by phone or email.
You will bring to this role…
- Financial Services experience in customer service with the skills to manage multiple relationships.
- Ability to persuade others with a focus on outstanding customer experience in an inbound contact centre environment.
- Ability to work in a fast-paced environment, with strong attention to detail & have a can-do attitude.
- Financial acumen would be advantageous with the ability understand the customer needs.
You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.
Power Your Future with Nissan!
About Nissan
Nissan started all the way back in 1911 and built our first ever Dat Car (Datsun) for the Japanese market in 1914. Now we make cars for everybody, all over the world. We opened our Australian headquarters in 1972, where we manufactured cars for the next 20 years.
At Nissan Australia we strive to enrich our customers' lives; we are driven by success; we are energised by the future. Our vision statement is more than just a phrase or tagline. It represents the long-term direction of the company and it signifies the existence of Nissan. It is a living, breathing philosophy that we deliver to all Nissan stakeholders - customers, shareholders, dealers and employee.
COMMUNITY DEVELOPMENT OFFICER – FULL TIME
Shire of Mt Marshall
Customer Service Representative
Steadfast Logistics
Customer Administrative Officer
Public Trustee of Queensland
Customer Experience
Kinetic Education
Customer Service Officer
Shire of Narrogin
Customer and Sales Co-ordinator
Edge Orthodontics