We are proud to be exclusively partnering with our newest hospitality client, for the recruitment of Operations Manager based in the inner city of Melbourne.

Lead with purpose in a fast-paced, values-driven food business.

Our client is a longstanding, family-owned food business with a loyal customer base and a reputation for quality and consistency. With a history spanning over seven decades and a recent expansion into new locations, the business is now seeking a strategic and hands-on Operations Manager to help lead its next phase of operational growth.

This is a rare opportunity to join a business that blends heritage with innovation, where your leadership will directly impact day-to-day performance, team engagement, and long-term sustainability.

Why You’ll Love This Role

Join a respected business with strong values and a community-first mindset

Lead operations across multiple retail and warehouse sites

Be a trusted advisor to the owners and help shape operational strategy

The Opportunity

Reporting directly to the owners, you’ll be responsible for overseeing daily operations across warehouse, production and retail environments. Working closely with key internal managers, you’ll ensure the smooth delivery of logistics, stock management, customer service, safety, and compliance across all sites. More specifically, your key responsibilities entail the following:

Manage day-to-day operations across warehousing, production and 2 retail locations

Oversee logistics, supply chain coordination and inventory control

Lead and develop warehouse and retail team leaders

Monitor budgets, labour, and costs to meet business and profitability targets

Support the execution of marketing and promotional initiatives

Maintain compliance with health, safety, and food regulations

Collaborate with internal functions such as sales, finance, people & culture, and marketing

The ideal candidate

5+ years’ experience in operations leadership, ideally within food, QSR or FMCG

Proven experience managing multi-site operations

Strong capability in inventory systems (DEAR or Cin7 Core experience desirable)

Financial acumen including cost control and budget oversight

Leadership capability with a focus on mentoring and team performance

Clear and confident communicator across all levels

Forklift licence and First Aid certificate (or willingness to obtain)

Full driver’s licence and flexibility to travel between sites (all inner city)

Strong problem-solving skills and a proactive mindset

Values-led and people-focused leadership approach

Enjoys working in a high-volume, high-quality service environment

Passionate about process improvement and operational excellence

Must have full working rights in Australia

The Benefits

$80k-$100k + super + car allowance (negotiable)

A company that you will be proud to work for.

Flexible and autonomous position.

A supportive environment and long term job security.

If you are interested in this role, we encourage you to “APPLY NOW”

At The Talent Playbook, we value the time and effort it takes to apply for a particular advertised role, so we will communicate with each of you with an update of your application (through a call or an email).