Novotel Surfers Paradise is conveniently located in the heart of Surfers Paradise, close to all forms of public transport and only 150 meters away from our iconic beaches. The hotel features 408 rooms, along with a variety of dining options including: Blvd Café and Bar, The Restaurant, Pool Bar, as well as in-room dining. We offer a welcoming, family friendly and relaxed atmosphere, providing genuine hospitality for our guests. For our guests wanting to unwind we offer a heated outdoor swimming pool & spa, tennis courts and gym. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

About the job…

We are seeking a highly motivated and experienced Director of Sales & Marketing to work with our experienced Sales & Marketing team. This is a hands on role, you have an entrepreneurial approach.

Reporting to the General Manager

As a Director of Sales & Marketing you will be responsible for:

• Working closely with the General Manager and Leadership Team to develop and drive successful commercial initiatives and Loyalty campaigns to successful achieve Hotel goals and KPI’s.
• Driving and managing revenue initiatives across all market segments, ensuring high conversion rates.
• Inspiring and empowering our teams to create epic guest experiences.
• Proactively leading Loyalty recruitment throughout the Hotel
• Setting and reviewing sales strategies for new and ongoing business development to meet and exceed budget
• Leading the Hotel’s sales team, including conferencing and events.
• Providing day to day leadership to sales team and continuing to building & maintaining strategic relationships in the market for Accor and existing partners.
• Developing new business.
• Work closely with the Food & Beverage Management to proactively promote outlets, drive revenue and social media presence.
• Working with all departments to ensuring marketing is inspirational and timely to promote the Hotel to the best effect.
• Develop and monitor marketing budgets, ensuring efficient and effective use of resources.
• Executing high level reporting and detailed business analysis regularly for owners and our Regional team.
• Creating innovative solutions to adapt as required through this dynamic market.
• Attending industry events for the purpose of networking, maintaining and continuing to build business relationships and gaining new sales leads.
• Working with all departments to ensuring marketing is inspirational and timely to promote the Hotel to the best effect.
• Develop and monitor marketing budgets, ensuring efficient and effective use of resources
• Be on top of industry best practices and implement innovative sales and marketing strategies

About you…

Qualifications and Experience:

• Previous 3-4 years experience in similar role in a 200+ room Hotel.
• Demonstrated ability to lead, coach and develop the team.
• Confident and articulate communication, negotiation, relationship and networking skills.
• Demonstrated business acumen with the confidence to exercise good judgement and consideration of commercial implications.
• Strong understanding of the competitive landscape and ability to develop strategic, data-driven marketing plans
• A willingness to be hands on within the operation and drive a culture of guest obsession and loyalty with the team.
• The ability to create meaningful connections, creating a high level of trust with our clients, guests and colleagues.
• A collaborative leader with a strategic and analytical focus
• A demonstrated ability to meet targets and implement sales initiatives.
• Previous experience with Opera Cloud, Delphi, Sales Force, Meeting Broker, Taguchi, Wordpress and Canva highly desirable.
• Current First Aid and RSA certificates or the ability to obtain these.
• Experience in the hospitality industry and ACCOR is advantageous
• Must have full working rights in Australia

So, when will you be joining us?

The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
• Ongoing career and professional development opportunities
• A rewarding work environment
• Global discounts on hotel accommodation & Food and Beverage

What’s in it for you?

• Bonus Opportunity
• Dry Cleaning and Car Park
• Paid Birthday Leave
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurant’s
• A collaborative, vibrant culture
• Professional development opportunities
• Reward and recognition

What are you waiting for? APPLY NOW!