• Permanent Full Time | 38 Hours per week
• $75,545 to $79,385 + Super + Not for Profit Salary packaging
• Salary dependent upon qualifications and experience
• Location - Goulburn NSW 2580
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Integrated Carer Support Service links carers with supports and services to help carers manage their daily challenges, address their stress and maintain wellbeing, and plan for the future. Supports include early intervention, prevention and skill building to help carers stay well.

This role will see you utilise your strong engagement and motivational skills, fulfilling an important role within the Carer Gateway program. As the initial point of contact for the Carers, the Carer Support Planner identifies the Carers' needs and links them to services including respite care and domestic assistance.

Key responsibilities will include:

• Work with the carer to develop a Carer Action Plan outlining the supports the carer may access.
• Assist carers to access urgent support.
• Coordinate the necessary referrals for the carers.
• Engage with the community care sector and the public to raise the profile of the program and carers at regional events and activities.
• Complete all necessary administrative tasks associated with care coordination and program activities including accurate database entry.

Requirements for Success:

• Qualifications and training in the Community Services/Health/Welfare/ Social Services and/or Education fields or relevant industry preferred
• Ability to undertake complex telephone assessments, obtain accurate information and prioritise actions.
• Demonstrated knowledge and understanding of the community care sector, including the complex challenges faced by carers of people with a disability, chronic illness, mental health condition and the aged
• Ability to facilitate service coordination and referral pathways for carers.
• Current NSW Driver's License.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your Benefits:

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How to Apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you