South West Healthcare is seeking suitably skilled and experienced candidates with a background in Health Information Services to apply for the position of Manager Health Information Services (HIS) Operations.

About the Role

Reporting into the role of Senior Manager Health Information Services, the Manager HIS Operations oversees and manages the operations of the Health Information Service, including the provision of patient information (internal and external to South West Healthcare) and the handling of information (FOI) requests.

The position is responsible in ensuring the successful delivery of operational tasks including rostering, credentialing, appointments, onboarding and performance development. The position also has an important focus on ensuring that policies and procedures pertaining to the department are carried out and are also regularly reviewed, updated and communicated as required.

Further to the specific nature of the tasks associated with the position of Manager HIS Operations, the role more broadly is integral to ensuring collaboration across all areas of the organisation to ensure that a high-quality service is provided within the organisation as well as to its own consumers.

As an operational manager, this position will have a significant influence in shaping a positive and high performing culture.

Position Overview

• Permanent, Full Time (80 hours per fortnight) with a monthly accrued day off
• Based in Warrnambool
• Classification: Health Information Manager Grade 4
• Salary Range: $126,079.20 - $138,928.40 per annum, plus superannuation

What you bring:

• An undergraduate or post-graduate qualification in Health Information Management. Candidates without formal qualifications in Health Information Management should be able to demonstrate progress towards achieving this qualification
• Candidates with health information management qualification should have at least three years' experience working as a Health Information Manager within a public or private healthcare setting. Candidates without a formal qualification in Health Information should have at least five years' experience in clinical coding and having worked within a Health Information Services unit within a public or private health setting
• Eligibility for membership with the Health Information Management Association Australia (HIMMA)
• Demonstrated knowledge of health information management systems
• Demonstrated effective management and interpersonal skills with the ability to provide impactful leadership
• High-level commitment to continuous quality improvement
• High-level computer literacy and excellent written and interpersonal communication skills

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Friday 30 May 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Allied Health Professionals (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2026 with the classification Health Information Manager Grade 4.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Current Immunisation status

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