About Nexia Healthcare

Nexia Healthcare is a pioneering healthcare organization dedicated to providing comprehensive neurodevelopment and mental health services. Our team specializes in ADHD assessments, perinatal and infant psychiatry, complex developmental trauma, and allied health support. We are committed to delivering holistic, client-centered care in a multidisciplinary setting.

As a Clinical Operations Manager at Nexia Healthcare, you will play a pivotal role in overseeing the operational and clinical functions of our services, ensuring the highest standards of care for our clients. We are looking for a leader who thrives in a dynamic workplace, driving change and identifying opportunities to expand services across our emerging service areas.

Key Responsibilities

Clinical Management:

Oversee the clinical operations, ensuring alignment with Nexia Healthcare’s mission, values, and service delivery standards.

Supervise and support a multidisciplinary team, including psychologists, psychiatrists, pediatricians, and allied health professionals.

Ensure compliance with all relevant clinical policies, procedures, and regulatory requirements.

Maintain and improve the quality of clinical services through regular audits, training, and professional development initiatives.

Facilitate case discussions, providing guidance on complex cases when required.

Operational Management:

Oversee day-to-day operations, including staff scheduling, client flow, and resource management.

Collaborate with administrative teams to optimize clinic efficiency and patient care pathways.

Manage budgets, resource allocation, and operational planning in coordination with senior leadership.

Develop and implement policies and procedures to support clinic operations.

Ensure adherence to data protection and confidentiality standards, particularly for sensitive client information.

Identify opportunities for expansion and built out new programs to drive outcomes for our clients and community.

Team Leadership and Development:

Recruit, mentor, and develop clinical and operational staff to foster a collaborative and supportive work environment.

Lead team meetings, providing clear communication on organizational goals and updates.

Create and sustain a culture of continuous improvement, emphasizing professional growth and innovation in service delivery.

Stakeholder Engagement:

Build strong relationships with internal and external stakeholders, including families, schools, and community organizations.

Represent Nexia Healthcare at industry events, promoting the organization’s vision and services.

Act as a point of contact for feedback from clients and stakeholders, ensuring concerns are addressed promptly and effectively.

Qualifications and Experience

Essential:

Degree in health, healthcare management, or a related field; postgraduate qualifications in a relevant area are highly desirable.

Extensive experience in clinical and operational management within neurodevelopment or mental health services.

Strong knowledge of clinical governance, risk management, and regulatory requirements in healthcare.

Demonstrated ability to lead and manage multidisciplinary teams effectively.

Desirable:

Experience in private healthcare settings or organizations specializing in ADHD and mental health.

Proven track record in operational planning and project management.

Proven experience in developing and rolling out new services.

Skills and Attributes

Strong leadership and interpersonal skills with a collaborative approach.

Exceptional organizational skills and attention to detail.

Ability to manage competing priorities in a fast-paced environment.

Excellent verbal and written communication skills.

Passion for advancing neurodevelopment and mental health care.

Benefits

Competitive salary package.

Opportunities for professional development and career progression.

Be part of a forward-thinking, client-focused organization.

A supportive and inclusive team environment.

How to Apply

If you are passionate about making a meaningful impact and believe you have the skills to thrive in this role, please submit your resume and cover letter to [email protected]. Applications close on 05/05/25.