
Customer Service & Retention Advisor
Concentrix
Posted 18 days ago
Looking to step into a role that blends meaning with momentum? Join the Concentrix team supporting the Dream Home Art Union, one of Australia’s most well-known fundraising campaigns. This isn’t just customer service—it’s relationship-based sales that makes a real impact.
You’ll speak with existing supporters, grow ongoing contributions, and help fund crucial support for veterans and their families.
What’s on Offer
• $25.80/hour + super
• June start date
• Monday to Friday only – 8am–7pm rotating roster
• Flexible hours – great for students and carers
• Sales training included – we’ll set you up to succeed
• Clear career pathways – 80% of our managers are promoted internally
• CBD location – directly across from Central Station
• Ongoing development – access thousands of learning resources
• Team culture – regular events, recognition, and supportive leaders
What You’ll Be Doing
• Drive sales by building rapport with existing supporters
• Confidently handle objections and turn conversations into conversions!
• Consistently meet and exceed sales targets and performance KPIs
• Manage inbound and outbound (non-cold) calls
• Deliver an outstanding experience on every interaction
• Develop into digital support (chat, email, social) as you grow
What You Bring
• A sales-focused mindset with a drive to achieve goals
• Confidence in communication and a passion for people
• The ability to overcome objections and close the sale
• Resilience, positivity, and energy in a fast-paced environment
• Self-motivation and a hunger to grow professionally
Apply Now
If you’re ready to break into sales with a role that’s high-impact, high-growth, and high-reward—hit Apply and take the first step toward your career in customer engagement and fundraising sales.
Concentrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all
About Concentrix
We power the world’s best brands today and into the future.
Some call us a global technology and services company . But we’re so much more.
Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.
Working with our clients, we process billions of transactions, automations, and interactions. This helps us see the unseeable—harnessing proprietary data and insights to fuel our consulting and engineering engagements, enabling us to design, build, and run truly transformative solutions for industry-leading companies and visionary startups alike.
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