Logo for Customer Service & Retention Advisor

Customer Service & Retention Advisor

Concentrix
Brisbane, QLD
A$25.80 p/h
Call Centre & Customer Service → Sales - Inbound
Full-time
On-site

Posted 18 days ago


Looking to step into a role that blends meaning with momentum? Join the Concentrix team supporting the Dream Home Art Union, one of Australia’s most well-known fundraising campaigns. This isn’t just customer service—it’s relationship-based sales that makes a real impact.

You’ll speak with existing supporters, grow ongoing contributions, and help fund crucial support for veterans and their families.

What’s on Offer

• $25.80/hour + super
• June start date
• Monday to Friday only – 8am–7pm rotating roster
• Flexible hours – great for students and carers
• Sales training included – we’ll set you up to succeed
• Clear career pathways – 80% of our managers are promoted internally
• CBD location – directly across from Central Station
• Ongoing development – access thousands of learning resources
• Team culture – regular events, recognition, and supportive leaders

What You’ll Be Doing
• Drive sales by building rapport with existing supporters
• Confidently handle objections and turn conversations into conversions!
• Consistently meet and exceed sales targets and performance KPIs
• Manage inbound and outbound (non-cold) calls
• Deliver an outstanding experience on every interaction
• Develop into digital support (chat, email, social) as you grow

What You Bring
• A sales-focused mindset with a drive to achieve goals
• Confidence in communication and a passion for people
• The ability to overcome objections and close the sale
• Resilience, positivity, and energy in a fast-paced environment
• Self-motivation and a hunger to grow professionally

Apply Now
If you’re ready to break into sales with a role that’s high-impact, high-growth, and high-reward—hit Apply and take the first step toward your career in customer engagement and fundraising sales.

Concentrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all


About Concentrix

Robina, QLD, Australia
Call Centre & Customer Service
1001-5000 employees

We power the world’s best brands today and into the future.

Some call us a global technology and services company . But we’re so much more.

Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.

Working with our clients, we process billions of transactions, automations, and interactions. This helps us see the unseeable—harnessing proprietary data and insights to fuel our consulting and engineering engagements, enabling us to design, build, and run truly transformative solutions for industry-leading companies and visionary startups alike.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Service Scheduler & Customer Service Superstar! - Underwood

Always Prompt Repairs

Underwood, QLD
A$28-$33 p/h
Full-time
On-site

Customer Service Ambassador

Skybus

Tullamarine, VIC
A$28.22 p/h
Full-time
On-site

Customer Service Advisor

Concentrix

Robina, QLD
A$27.77 p/h
Full-time
On-site

Customer Service Advisor

Hays

Docklands, VIC
A$30-$35 p/h
Full-time
Hybrid

Customer Service Officer

Architectural Designer Products

Unanderra, NSW
A$25-$30 p/h
Full-time
On-site

Customer Service Advisor

Hays

VIC
A$35.86 p/h
Full-time
Hybrid