Seeking an experienced Medical Receptionist to work in our busy private specialist Breast and Endocrine practice situated at Attunga House attached to the Burnside Hospital, Toorak Gardens

The Breast and Endocrine Centre provides comprehensive, coordinated care in one location for women and men with breast and endocrine problems, including breast cancer.

We have a multi-disciplinary team consisting of Breast and Endocrine surgeons, Breast Clinicians, Clinical Psychiatrist, visiting Radiation Oncologists, Breast care nurses, reception staff and a designated Practice Manager.

Our entire team are dedicated to ensuring our patients receive welcoming and exceptional, compassionate care.

Role

The role of medical receptionist is a vital role to our practice. Providing a caring, welcoming and overall professional experience for our patients.

The position is full / part time 30-35 hours per week, Monday - Friday. Candidates must be flexible with working hours. The position requires availability between 8.30am - 6.30pm

The successful applicant must have the ability to multitask with a high level of attention to detail. Previous medical receptionist experience is also required.

Tasks include

Welcoming patients to the practice

Professionally answering incoming calls and responding to emailed inquiries

Making patient appointments and organising imaging

Processing patient billings, Medicare and Eftpos billings

Processing patient referrals.

Scanning and uploading documents to patient's files

Assisting doctors and nurses as required

Benefits include

Above award hourly rates + super

No weekend work

Situated in a beautiful heritage residence overlooking a park on the city fringe

Uniform provided (upon completion of probation)

Be part of a friendly and supportive team

Experience Required

The preferred candidates will have experience in a medical receptionist role, preferably from within a specialist rooms or cancer centre. Understanding of medical terminology, referral pathways and medical billings.

High level customer service skills with exceptional communication skills.

Strong team player, be motivated and have exceptional attention to detail.

Computer literate with experience in medical practice management software (we use Zedmed)

Knowledge of Medicare / Private Health Fund billing

Australian resident or citizen, we are unable to provide work sponsorship.

Experience in medical typing would be advantageous but not essential.

Applications

Please email your resume and cover letter to [email protected] or through the seek website.

Any queries regarding the role please contact our practice manager Gemma on 08 8331 3662