An exciting opportunity is available for an enthusiastic NDIS Support Coordinator to join MS Plus Support Coordination Team, based in our Lidcombe office.

We are seeking a positive, well-organised person who has a solid understanding and experience with NDIS processes and is passionate about making a difference!

Key Responsibilities

• Work with NDIS participants, families, and other stakeholders to implement, monitor and review NDIS plans;
• Support implementation of all supports in the plan, including informal, mainstream and community, as well as funded supports;
• Connecting participants with both formal and informal supports to improve their quality of life;
• Ethical, customer focused practice to provide support to the participants to achieve their goals;
• Identify, refer to, and coordinate appropriate service providers and supports for participants, including coordinating the implementation of service agreements;
• Provide ongoing support and guidance to participants and their support network to ensure that goals are achieved and services are delivered in accordance with the participant's NDIS plan and budget.
• Complete and submit support coordination reports to the NDIA, including implementation reports, progress reports, and end of plan reports.

Skills and Experience

• Effective time management and organisational skills, ability to prioritise work and meet deadlines;
• An understanding of the NDIS and its impact on the lives of people with a disability;
• An ability to assess and respond to individual needs;
• The ability to communicate effectively with a diverse range of people to build trust and develop rapport;
• Be able to work independently and as part of a team, and to provide guidance and support to less experienced staff as required.
• Proactive approach in assisting participants to manage their NDIS funds to ensure issues are identified and addressed early.
• Report writing

What we offer

• Generous Salary Packaging – NFP benefits Packaging up to $15,900 and Meals Card up to $2,650
• Performance-based reward and recognition incentive program
• Employee Assistance Program
• Birthday leave
• Discounted Private Health Insurance
• Paid parental leave
• Purchased leave
• Learning & Development opportunities
• Flexible work arrangements and a current hybrid working model (2 days WFH 3 days in office)
• Free parking

If successful you will need to

• Complete a National Police Check (and possibly an International Police Check);
• Provide a NDIS Worker Screening Check;
• Provide a Working with Children's Check or vulnerable people check,
• Have a valid driver license.

A bit more about us

MS Plus has been operating for more than 60 years, helping people living with Multiple Sclerosis live well – in Victoria, Tasmania, NSW, and ACT. We provide evidence-based advice, information, education, employment support, and around the clock support through our residential care services, as well as contributing funds to MS research.

MS Plus is an equal opportunity employer and encourages applications from people with a lived experience of disability, Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.

Want more information about the role? Contact Esther Tempany, [email protected] or 03 9845 2790.