Are you an experienced Medical Receptionist that is sick of the long commutes and would love to work close to home or you are tired of working in a smaller practice without additional support? Then, this role will be ideal for you.

We are a group specialist practice consisting of 10 specialist doctors and our reception team consists of 10 receptionists.

Benefits

Here, you won't just be a number – we value and respect your skills, hard work, and efforts.

Located at Pennant Hills

Fulltime role 38 hours (may consider 9 day fortnight)

Salary - $40 per hour plus super

The Company

We are a busy medium sized group specialist practice located at Pennant Hills. Our medical software is Genie.

Our team consists of 10 doctors, 10 receptionists, RN and a Practice Manager.

What Your Work Environment is Like

Professional, warm and friendly team, our primary focus is in delivering the highest level of patient care and a seamless patient experience. You will always be valued for your efforts and hard work.

Your New Role

Your role is to work within our reception team ensuring that each and every day runs efficiently and smoothly for the doctors through your time-management and organisational skills, productivity and meticulous attention to detail. You will also provide an admirable level of customer service skills and care to patients on the phone and face-to-face.

This position requires you to work 38 hours per week Monday to Friday during the hours of 8am-6pm (Monday to Thursday) and 8am-4pm (Friday). A 9 day fortnight will be considered for the right candidate.

The duties and responsibilities are:-

Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts

Scheduling and effective management of patient bookings in Genie software

Provide information to patients on practice services and fees

Management of patient invoicing and receipting of consultations

Completion of end of day reconciliations (eftpos, credit card and cash)

Stock control and ordering

Scanning, filing, mail/fax (retrieval and distribution) and photocopying

Assist the Practice Manager with ad hoc administration duties as required

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

Previous experience as a Medical Receptionist in a specialist medical environment

You are passionate about providing an exceptional level of customer service

Compassionate, empathetic and warm disposition

A high standard of work ethic – self-motivated, pro-active, takes pride in work as well as meticulous in nature

A brilliant administrator with excellent organisational and time management skills

Able to work well independently, but also as part of a team.

Have the ability to connect and interact with people of all ages, background and personalities

Enjoy being part of a professional, happy and highly focused team

Please forward your resume to [email protected] quoting: Medical Receptionist Pennant Hills.

For telephone enquiries, please telephone Bernadette on 0414 943 541.