Build and expand your expertise in Electronic Document and Records Management System (EDRMS) administration

Gain valuable experience maintaining industry-standard EDRMS platforms such as Content Manager

Professional development and advancement

Classification grade: Clerk Grade 3/4

Salary: $82,193.00 - $90,001.00 p.a. base salary (employer’s contribution to superannuation and annual leave loading is paid in addition to the base salary.)

Work type: Full-Time – 35 hours per week, 24 months with a possibility of extension or conversion to ongoing

* Our primary place of work is the CSO Office located at 60-70 Elizabeth Street, Sydney. Please note we will be relocating to a new premises located at Parkline Place, 252 Pitt Street, Sydney in July 2026.

About the role

We are offering an exciting opportunity to advance your career in administering an Electronic Document and Records Management System (EDRMS). This role involves working closely with the EDRMS Administrator to provide administrative and technical support for the Content Manager application and its users. As the primary point of contact for users, you will address support calls with a friendly demeanour and a proactive approach to finding solutions.

To learn more about the role, please review the full role description available here.

Essential requirements

At least two years of experience managing information in databases (preferably an EDRMS) and providing user support.

Ability to obtain and maintain a Negative Vetting Level 1 security clearance.

About you

You possess a solid understanding of records and information management technologies.

You have begun developing your skills in EDRMS administration and are eager to advance your career in systems administration.

You are an effective communicator, capable of clearly explaining technical support issues to staff while fostering positive working relationships.

You are proactive and enthusiastic about contributing to a positive employee experience at the CSO.

How to apply:

To be considered for this role, you must submit your application online and include:

An updated resume and a cover letter that outlines your interest and suitability for the position.

The selection process may involve a variety of assessment techniques to help hiring managers determine your suitability for the role.

You can request adjustments at any stage of the recruitment process. If you require any accommodations or alternative formats to participate, please contact Margaret Ters, Talent Acquisition Partner on 0427 413 924 or email [email protected] to discuss further.

This recruitment action may result in the creation of a recruitment pool for ongoing and temporary roles in this position or similar roles that may become available over the next 18 months.

Closing date: Sunday, 11 May 2025 (AEST 7:59PM)

Recruitment enquiries: Margaret Ters, Talent Acquisition Partner, [email protected], 0427 413 924

Why work for CSO?

The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies. As a trusted legal advisor to the NSW Government, our principal role is to advise and represent agencies so that they can deliver policies, programs and projects in a lawful, effective and efficient manner.

We act with integrity and professional independence, guided by the government sector's core values. We are focussed on providing excellent client service and promoting a culture of continuous improvement. We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.

For more information about the CSO, click here.

Our commitment to flexible working

The CSO has adopted a teams-based approach to flexible working. We recognise that everyone has different needs and preferences, and our flexible work culture allows you to adapt your work routine to suit you. We’re all about flexibility, productivity and driving good client outcomes.

We have generous leave provisions available for our employees that acknowledge individual preferences and responsibilities including:

Up to 20 days recreation leave and up to 18 days flex leave per annum

20 days purchased leave annually

Inclusive paid parental leave provisions of up to 16 weeks (14 weeks + 2 bonus weeks) which can be taken flexibly within the first 24 months to support the birth, adoption, altruistic surrogacy or permanent out-of-home care placement of a child

Study time up to 4 hours per week

Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service.

How we support health & wellbeing:

We offer an employee assistance program to support the wellbeing of employees in the workplace and in their personal lives, which also extends to family members

Coaching services are available for people leaders and executives to learn and implement best practices to manage their team’s wellbeing

We offer an annual Flu Vaccination program

We provide access to the Fitness Passport program – a discounted workplace health and fitness program available to staff and their families

CSO's commitment to diversity

At CSO, we believe a diverse and inclusive workforce contributes to the success of our organisation and we are committed to ensuring that our workforce reflects our diverse community.

We welcome and encourage applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, culturally and linguistically diverse people, veterans and other diverse communities.