Administrative Assistant, Clerk Grade 1/2, Rhodes NSW

Support the NSW SES Metro Training Team deliver strong customer service and administration

Work in a volunteer-based agency supporting communities of NSW

Full-time temporary role for 12 months, with flexible working options

Rhodes (Sydney) location with multiple public transport options

About the opportunity

The Administrative Assistant provides timely and accurate administrative support and outstanding customer service to the NSW SES and its clients, volunteers and members of the public to ensure the effective and efficient operation of the Training Delivery team.

This opportunity is full-time temporary up until 30th June 2026.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

Proven skills and knowledge in administration systems and services including data entry, purchasing, managing email inboxes and creating correspondence.

Provide high level customer service to NSW SES members and external suppliers.

Assist with preparing training course resources including catering, venue bookings, arranging equipment, and handling printed learner material.

Experience/understanding of emergency services and/or working within a Registered Training Organisation will be of benefit to the position.

What we can offer you

You will enjoy a 35-hour work week, with the potential for flexible work arrangements

You can enjoy a hybrid work environment, time in the office and time working from home.

Attractive salary package of up to $90,202.13 (salary range of $73,552 to $79,931). Total remuneration package includes 11.5% superannuation and leave loading

Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities, and you can be an important part of our work.

We have attractive leave entitlements including parental, sick, flex and recreation leave.

We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:

Fitness Passport

LinkedIn Learning

Member Assist Program for free confidential counselling support

Flu vaccine program.

You Belong Here

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.

We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.

If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact [email protected] for confidential advice on options.

How to apply

Your application should include as separate attachments:

A cover letter (maximum of one A4 page) briefly responding to the essential requirements and your interest in the role;

Responses to each of the targeted questions (maximum of 500 words per answer); and

An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions – this is not mandatory

What is your experience in confidently using records or learning management systems to fulfil an administrative role? Provide an example of records or learning management systems you have used.

Please describe (using an example) how you have provided high level customer service to internal customers of a large organisation. How did you ensure a positive customer experience occurred?

Want to know more?
If you want to know more about this opportunity, please contact Jake McDonald (Manager Training & Resources) at [email protected] or 0457 117 544.

The role description is available here.

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: 11:59pm on Sunday 25th May 2025