The Opportunity

As an Account Executive - SME for Birdeye Australia, you will be a key member of the growing sales team responsible for driving new business opportunities and revenue growth. In this role, you will work closely with small to medium sized businesses (SMEs) to showcase Birdeye's market-leading Ai SaaS platform and convert them into loyal customers.

Key Responsibilities

Proactively identify, engage and qualify new sales prospects within the SME market

Deliver compelling product demonstrations that highlight Birdeye's unique value proposition

Negotiate contracts and pricing to secure new business wins

Develop and maintain strong relationships with clients to drive repeat business and referrals

Stay up-to-date with the latest industry trends and competitive landscape to provide expert guidance to customers

Collaborate cross-functionally with marketing, customer success and other teams to support the entire customer lifecycle

Consistently meet and exceed quarterly sales targets and objectives

What We're Looking For

2-4 years of successful B2B sales experience, ideally in the SaaS or technology industry

Proven track record of consistently achieving and exceeding sales quotas

Excellent communication, negotiation and presentation skills

Strong commercial acumen and ability to understand customer needs

Self-motivated with a competitive drive to succeed

Collaborative team player with a commitment to ongoing learning and development

What We Offer

Dynamic, fast-paced work environment with a strong focus on teamwork and innovation

Fast-Track Career Progression: Clear merit-based promotion structure

Work-Life Balance: Regular social activities, 4 pm Friday finish (drinks from 3:30 pm)

Supportive Environment: Our digital marketing team works hand-in-hand with sales to boost success

Work-Life Balance & Culture: At Birdeye, we believe that a thriving work environment drives success. Our collaborative and inclusive culture empowers every team member to innovate, take ownership, and grow. From team lunches and wellness initiatives to regular social activities, we’re committed to creating a supportive and dynamic workplace where you can thrive both personally and professionally.

Perks & Benefits: Paid parental leave, annual MVP trip, discounted gym membership & health insurance

Hybrid Environment: 3 days on-site, 2 days WFH

Access to Sport & Leisure Activities: Bouldering, Crunch Fitness, Indoor Padel, Fencing and Bowling.

Work Location

Our new office location is located in the Sydney Corporate Park, Alexandria.

About us

Birdeye Australia is a leading provider of cloud-based customer experience management software, helping businesses of all sizes deliver exceptional customer service and drive growth. With a focus on innovation, we are constantly evolving our product suite to meet the changing needs of our clients. Our team is passionate, collaborative, and committed to making a real impact in the lives of our customers.

Diversity & Inclusion

At Birdeye, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that different perspectives drive innovation, and we actively strive to cultivate a workplace where everyone feels empowered to contribute and succeed.

Ready to Make Your Mark?

If this sounds like the opportunity you’ve been waiting for, we want to hear from you! Tell us why you’re the perfect fit for Birdeye, and we’ll be in touch to schedule interviews with candidates who share our drive and ambition. Apply today to join a team that’s redefining customer experience in a digital world!

For further info;

Recruiter

Stephen Revins

[email protected]

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