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Broker Support Officer

National Wealth Group Pty Ltd ATF The NWG Unit Trust
West Melbourne, VIC
A$65,000-$75,000 p/a
Banking & Financial Services → Mortgages
Full-time
On-site

Posted 3 days ago


💼 Join a fast-growing and supportive finance team

Are you highly organised, detail-oriented, and passionate about delivering exceptional client service? We’re on the lookout for a Broker Support Officer to join our growing team at Fin Me, a client-focused finance and mortgage broking firm that’s helping Australians unlock their financial potential.

This full-time role is ideal for someone with a strong administrative background who thrives in a fast-paced environment and enjoys supporting brokers to deliver great outcomes for clients.

Your day-to-day will include:

Assisting brokers in preparing and submitting loan applications

Liaising with clients, lenders, and third parties to collect and manage documentation

Tracking loan progress from submission to settlement

Ensuring CRM systems are updated with accurate notes and compliance documentation

Supporting with pricing requests, valuations, and lender follow-ups

What we’re looking for:

Previous experience in a loan processing or broker support role (preferred but not mandatory)

Solid understanding of the mortgage application process and lending policies (preferred but not mandatory)

Strong working knowledge of Microsoft Outlook, Excel, and Word

Excellent communication, time management, and problem-solving skills

High attention to detail and ability to work independently

Familiarity with ApplyOnline, Infynity, Hubspot, or similar systems (advantageous)

Certificate IV or Diploma in Finance and Mortgage Broking is preferred, but not essential

Why join Fin Me?

Be part of a high-energy, values-driven team

Competitive salary package

Career growth opportunities in the mortgage and finance industry

Supportive leadership and training environment

Modern office, friendly culture, and a team that celebrates wins together

If you are seeking to take the next step in your finance career, or are considering entering the finance industry, and wish to be part of a professional organisation that values your contribution—we would be pleased to hear from you.

👉 Apply now with us on LinkedIn.

📧 For more info, email: [email protected]


About National Wealth Group Pty Ltd ATF The NWG Unit Trust

West Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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