We are dedicated to providing high-quality dental care in a warm and welcoming environment. We believe that a positive patient experience begins with our front desk team, and we are currently seeking a Dental Receptionist to join our growing practice.

One position available:

Full time - Dental Receptionist

About the role-

Patient Greeting: Welcome patients with a warm and friendly demeanour, ensuring they feel comfortable and valued when they walk through the door.

Appointment Scheduling: Efficiently manage the appointment schedule, confirming and scheduling patient appointments, and coordinating with the clinical team.

Patient Check-In/Check-Out: Check-in patients, verify insurance information, and process patient check-outs, including handling billing and payment processing.

Phone and Email Communication: This position handles incoming phone calls and emails, answers patient inquiries, and provides exceptional customer service.

Patient Records: Maintain accurate patient records, including updating personal and insurance information.

Office Organization: Keep the front desk area organized and presentable, ensuring a professional and inviting environment.

Team Support: Collaborate with the dental team to ensure efficient and seamless patient flow, helping wherever needed.

Stock Management: Compile stock ordering list and place orders every month

Clinical work: Chair-side assisting the dentist with various dental treatments when needed

Sterilisation: Process and decontaminate clinical instruments and the environment when needed.

About you:

• Enthusiastic, self-motivated, and willing to learn attitudes
• Experienced in dental assisting and in-depth understanding of current infection control guideline and policy
• Be responsible, think outside the box, create initiatives
• A proven track record of punctuality and reliability
• We welcome constructive feedback and suggestions from you.
• Ability to work alone as well as being a team player
• Excellent verbal and written communication skills
• Experience in Dental 4 Window but not essential.

Perks to be part of our team:

• Discounted dental treatment for you and your family
• If you are keen to learn, we are here to provide. We provide regular CPD education for the team to ensure we are up to date with our knowledge.
• Regular team bonding and gatherings.
• We always have room to grow. We value your talents, and there is always internal promotion for you to progress in your career.

If you are a motivated individual passionate about providing excellent patient care and believe you would be a great fit for our team, please submit your resume and a cover letter outlining your relevant experience to [email protected] or click on the apply button. We look forward to hearing from you.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.