FPES is looking for an Injury Management Specialist to join our growing team. Working within the FPES High-Risk Team, you will continue utilising your skills and knowledge while learning new processes within a unique business. Work in a relaxed and casual office environment in Cronulla. Flexible working-from-home arrangements are also available (2 days per week).

FPES Australia is an organisation that provides pre-employment screening and post-injury interventions to some of Australia's largest employers.

What the role entails:

Reviewing treatment reports within the FPES specialist software system

Reviewing Certificates of Capacity & Medical/Rehabilitation Reports

Identifying high-risk referrals and any barriers impacting recovery

Discussing recovery barriers with FPES treatment providers

Summarising injury information and liaising with Clients, Employers & Insurers

Communication via phone and email with many stakeholders – treatment providers, injured workers, employers, insurers

Administrative tasks associated with your cases

Implementation and ongoing review of strategic plans

Development of a handover strategic plan once all delayed recovery options have been investigated

Resiliency and empathetic service through collaboration with key stakeholders

The ability to have challenging conversations whilst maintaining professionalism

If the successful candidate has an allied health background, the role will also involve limited Injury Triage. This is a Telehealth Service to patients, providing injury advice and assistance over the phone.

Skills/requirements:

Has Injury Case Management Experience OR Allied Health Degree

Demonstrated ability to work harmoniously within a team environment

Excellent interpersonal skills and a clear & professional communicator (written & verbal)

Strong attention to detail and the ability to work well under pressure

Exceptional time management, organisation skills & can work efficiently unsupervised

Confident and self-motivated with a strong focus on outcomes

Strong administrative skills and the ability to use information technology systems competently

Experience with communicating with medical and paramedical personnel desired, but not essential

Injury Case Management experience desired, but not essential

Occupational Health experience desired, but not essential

Enrolled Nurse, Registered Nurse or holds an Allied Health Degree, desired but not essential

Monday-Friday role. Full training & support provided. The salary is negotiable depending on experience.