Company description:

Department of Communities and Justice

Job description:

Team Leader Injury Management

• Location - Parramatta (hybrid working)
• Grade - Clerk Grade 7/8
• Employment type - Ongoing Full-time (35 hours per week).
• Salary - $110,266 pa to $122,058 pa plus employer's contribution to superannuation and annual leave loading
• Industry leading training with ongoing career development and support
• Generous leave entitlements including flex leave
• Diverse and inclusive organisation
• Supportive leadership/management team
• Brand new offices, easily accessible public transport

Your role

Provide direction, support and day-to-day management for a team of injury management officers to facilitate injury and workers compensation claims in line with DCJ policies, procedures and guidelines.

What you'll do

As an Injury Management Team Leader in the Workers Compensation, Safety and Wellbeing team within People Division, you will be providing guidance and strategies on injury management, complex cases and workers compensation claims. In addition, you will lead and manage a team to ensure effective and timely delivery of return to work services including liaising with business divisions and supporting early intervention initiatives.

There is an emphasis on interventions that will support recover at work options within the first 3-6 months of injury. Strategies are to develop for claims that reduce risk and intervene early to reduce the impact of high severity claims on the individual.

You will consult, negotiate, and liaise with a range of internal and external stakeholders to achieve effective outcomes in relation to injury management and return to work of employees for the business.

You will also maintain the accuracy, confidentiality and privacy of case files and relevant records to ensure compliance with legislation, policies and procedures.

You'll work as part of the Injury Management Operations Team and supervise a team of Injury Management Officers in a hybrid work environment.

Key knowledge and experience

• Thorough knowledge and application of NSW Workers' Compensation and Injury Management legislation
• Experience in a large diverse workforce and understanding of the TMF scheme.
• Managing or leading a team of professionals in allied health or similar.

Essential requirements of the role

Qualifications or equivalent knowledge, skills and experience working injury management, rehabilitation or workers compensation insurance

What we're looking for

In addition to meeting the essential requirements, the successful candidate will demonstrate strong capabilities in:

• A self-motivated person that enjoys a challenge and is capable of an empathetic injury management approach that supports recovery at work to the benefit of the employee and the business.
• This role requires someone who can innovate and achieve results in often complex situations with a focus on supporting workers who have experienced a psychological injury, including an injury that is secondary to an initial physical injury.
• A key challenge of this role is to support DCJ injury managers in their efforts to engage with and enable line managers to support injured workers.
• This role relies on a focus of providing a positive customer experience
• Support a customer-focused culture in the organisation
• Ability thorough knowledge of the services provided and relay this knowledge to customers

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 3 pages).

Applications close Tuesday, 13 May 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Daniel Mowday at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.