About the Role:

Fulltime

Bunbury based

Exciting role in a dynamic team

Belong at Home (CHC) is seeking an enthusiastic, motivated and solutions-focused person to join our team as a Senior Scheduler.

Belong at Home is a highly respected not-for-profit local organisation, providing a range of services to older people and their carers throughout the South West of WA, with offices in Bunbury, Busselton, Margaret River, Collie, Donnybrook and Bridgetown. This fulltime role is based in Bunbury with a requirement to work alternate weekends as part of a 38 hour week.

As a key member of the Bunbury team, you will have excellent communication skills, an empathetic attitude and understanding of older people and be solution focused.

Role & Responsibilities

Timely scheduling response to action and prioritise service requests.

Respect & incorporate client preferences and choices in planning

Follow guidelines to support concern with client issues reported.

Regular communication to stakeholders by phone, or one on one

Prompt response to client schedule concerns related to complaints or cancellations.

Weekly review and auditing of schedules across 6 sites to ensure compliance with SCHADS Award.

Training, support and direction for Schedulers across all sites where required.

Support with project driven initiatives where required.

Represent Belong at Home positively and professionally at all times;

Contribute to team meetings and continuous improvement ideas and initiatives;

Your Skills & Experience

Experience in Scheduling position in aged care or similar is required.

Proficiency in using internal databases and Microsoft Office Suite;

Proven administration experience and data entry background;

Understanding of WHS and experience managing them in the workplace.

Understanding of issues relating to aged care.

Exceptional attention to detail

Ability to work independently and as part of a team;

Excellent time management skills;

Previous leadership experience is preferred.

Benefits

Work for a well-respected not-for-profit aged care provider, dedicated to supporting older people to stay living in their homes and community

Be part of a dynamic and passionate team of professionals

Work and live in the beautiful South West of WA

Access to NFP salary packaging arrangements

A valid police clearance, Flu vaccinations and drivers licence is essential for this role.

Applications should be submitted as a current resume/ CV and cover letter summarising your skills and experience.