🙌 Hey You — Yes, You

Want to work somewhere where your job actually matters?

We’re on the lookout for an Intervention Worker to join our amazing team at headspace Toowoomba, delivered by Youturn — and if you care deeply about helping young people through the messy, beautiful, complicated parts of life… you might’ve just found your next role.

This isn't your average 9-to-5. It’s more like…
💬 "I had someone to talk to when I needed it most."
That’s the kind of thing you'll help make happen.

At Youturn, supporting people in their time of need is more than a mission—it’s who we are.

In partnership with headspace, we’re all about standing beside young people when life gets tough. We’re looking for someone who’s not just qualified, but genuinely passionate about making a difference — someone who sees people first, not problems.

Youturn is a leading national not-for-profit organisation delivering Health and Community Services to vulnerable people across Australia. Since 2012, we’ve proudly delivered youth mental health services under the headspace model—offering friendly, flexible clinical and non-clinical support including counselling, peer activities, and social groups for young people aged 12 to 25.

Learn more at youturn.org.au
To discover more about headspace, visit headspace.org.au

🧠 So, what’s the gig?

As an Intervention Worker, you’ll be a friendly face (or voice) that a young person sees or hears when they reach out for support. Whether they’re struggling with mental health, going through tough stuff at home, or just feeling lost — you’ll be the calm in their storm.

Your day-to-day might include:

Having real, respectful convos with young people (aged 12–25) who need support

Doing bio-psycho-social assessments (yep, we like big words, but we keep it human)

Spotting risks early — and working with our team to create a solid plan if needed

Linking young people and their families to the right services, programs, or supports

Delivering evidence-based interventions (aka short-term support with big impact)

Working side-by-side with clinicians, GPs, peer workers, youth workers, and more

🤝 Who you’ll work with

You won’t be flying solo — you’ll be backed by a super supportive, multidisciplinary team. Think: psychologists, youth workers, GPs, social workers, community partners, and some seriously passionate humans who are here for the right reasons.

And yep, there’s plenty of laughs, snacks, dog memes, and peer support along the way.

🧰 What you’ll bring to the table

You hold full Registration with the Psychology Board of Australia and / or be an Accredited Mental Health Social Worker, Nurse, or Occupational Therapist

You genuinely like young people and know how to connect without being condescending

You’ve got experience doing risk assessments and delivering a variety of evidence-based interventions

Trauma-informed care is your jam — or at least you’re committed to learning it

You’re a great team player who’s okay with a little organised chaos now and then

You’ve got a current driver’s licence and Blue Card (or willing to get one)

Bonus points if you:

Know the local youth/mental health sector like the back of your hand

Are keen to help us run group programs (creative ideas always welcome!)

Want to be part of something bigger than just a job

🎁 What we offer

A role where you can actually change lives

Ongoing training, support and clinical supervision (we’ve got your back)

Flexible work options — we know life’s not one-size-fits-all

A chance to shape how mental health services are delivered in your community

The best coworkers you’ll ever meet (probably)

Enjoy 12% superannuation plus access to generous salary packaging of up to$15,900, plus $2,650 meal entertainment benefits, to further maximise your take-home pay, offering you even greater advantages such as partial exemptions for Remote Area Benefits, Relocation Expenses and Car Parking (if eligible).

Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).

Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Annual Leave Loading: Receive additional pay with annual leave loading.

👋 Ready to jump in?

Hit that apply button or flick us an email [email protected] and we will send you our Key Selection Criteria to complete. We don’t bite — we promise!

Youturn is committed to diversity and inclusion. We welcome applications from people of all backgrounds, especially those with lived experience or who identify as Aboriginal or Torres Strait Islander.